Ruth Polanco
Santander Bank Us
Philadelphia,PA
11
Years of experience
Dedicated customer service representative motivates to maintain customers satisfaction and contribute to company success. Customer service for 9+ years in different areas (cashier, retail stores, assistant manager and Bank teller) providing exceptional service, building loyal relationships and solving problems. Strong organizational skills.
Work History
Bank Teller
8 Years 5 Months- Maintain daily record of all transaction and generate reports for store manager
- Train new staff to performance an excellent and quality job based on company demands
- Maintain our customer satisfaction
- Reorganized the sale floor to meet company demands
- Assign employees to specific duties to the best of the store
Assistant manager
2 Years 6 Months- Maintain daily record of all transaction and generate reports for store manager
- Train new staff to performance an excellent and quality job based on company demands
- Maintain our customer satisfaction
- Reorganized the sale floor to meet company demands
- Assign employees to specific duties to the best of the store
Education
High School Diploma
- Business Accountant
Skills
Conflict resolution
Spanish speaking
Cash drawer balancing
Excellent time management skills
Strong work ethic
Excellent communication skills
accuracy
Timeline
Bank Teller
Santander Bank Us
05.2018 - CurrentRead More
Assistant manager
11.2015 - 05.2018Read More
John Adams High School
High School Diploma
Read More
LaGuardia Community College
from Business Accountant
Read More