Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Melanie Nelson

South Jordan,UT

Summary

Dedicated and hardworking employee with strong customer service, multitasking, and time management skills. Committed to providing each customer with a positive and memorable experience. Constantly seeking to enhance value through learning new systems, acquiring new skills, and advancing education and software proficiency for higher levels of success.

Overview

10
10
years of professional experience

Work History

Bank Teller

America First Credit Union
12.2022 - Current
  • Processed customer transactions accurately and efficiently, ensuring high levels of service satisfaction.
  • Managed cash drawer, performed reconciliations to maintain financial accuracy and compliance.
  • Used elevated communication and customer relations skills to assist customers with account inquiries, providing clear information on products and services available.
  • Used accurate and seasoned experience to train new staff on operational procedures and customer service protocols to enhance team performance.
  • Navigated escalated customers with excellent listening and conflict resolution skills.

Property Manager

RME LLC
06.2015 - 10.2022
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Met with prospective tenants to show property and assess applications or sign leases.

Education

Some College (No Degree) -

Dixie State University
Saint George, UT

High School Diploma -

Skyline High School
Salt Lake City, UT
05.1991

Skills

  • Elementary Education
  • Microsoft Office
  • Cash Management and financial literacy
  • General Computer Skills
  • Conflict Resolution
  • Written Communication
  • Professional Phone Presence
  • Strong Customer Service
  • Organization
  • Empathetic listener
  • Problem resolution

Education and Training

other,other

Timeline

Bank Teller

America First Credit Union
12.2022 - Current

Property Manager

RME LLC
06.2015 - 10.2022

High School Diploma -

Skyline High School

Some College (No Degree) -

Dixie State University