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Detail-oriented Customer Service Representative and Healthcare Support Professional with 7+ years of experience in customer service, call center operations, and healthcare administration. Proven ability to manage patient and client records, verify insurance, process payments, and assist individuals with healthcare enrollment through the Affordable Care Act. Experienced in medical records scanning, EMR systems, and maintaining confidentiality while delivering compassionate, professional service. Known for strong communication skills, accuracy in data entry, and the ability to handle high-volume workloads in fast-paced environments.

Experienced Medical Assistant with a decade of expertise in direct patient care and medical office management. Skilled in preparing patients for examinations and ensuring compliance with healthcare standards. Focused on delivering high patient satisfaction and building rapport through strong interpersonal skills. Proven track record of supporting medical teams in providing quality healthcare.

Dedicated healthcare professional skilled in managing electronic medical records and ensuring patient confidentiality. Experienced in implementing efficient filing systems and conducting audits to uphold quality standards, contributing to enhanced operational performance.
Knowledgeable, strong foundation in medical record management and patient information handling. Successfully maintained accurate and organized patient files, contributing to streamlined administrative processes. Demonstrated proficiency in electronic health records systems and ensured compliance with health information regulations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Medical Records Clerk highly skilled in maintaining records in accordance with established procedures and legal guidelines. Strengths include coding, file management and inventory control. Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. Bilingual individual with pleasant attitude and desire to help in any capacity. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

RUTH POLLNOW

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Medical Records Assistant

Housekeeper / Pet Sitter

Babysitter / Child Caregiver

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Some College (No Degree) -

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Medical Records Assistant

Housekeeper / Pet Sitter

Babysitter / Child Caregiver

Some College (No Degree) -

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