Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruth Portillo

Morgan City,LA

Summary

Customer Service Professional experienced in addressing diverse customer needs. Maximized client satisfaction through persuasive communication, comprehensive product knowledge, and hands-on service. Demonstrated dedication to exceeding expectations while thriving in fast-paced, high-pressure environments.

Overview

2
2
Languages
1
1
year of professional experience

Work History

Banker

First horizon bank
Morgan City, Louisiana
03.2026 - 04.2026
  • Maintained accurate records of daily transactions and customer interactions.
  • Collaborated with team members to ensure efficient branch operations.
  • Assisted customers with account inquiries and transaction processing.
  • Provided support in resolving customer complaints and service issues.
  • Handled cash deposits, withdrawals, and check processing accurately.
  • Educated customers on bank products and services for better understanding.
  • Analyzed customer's financial information to determine the best banking products for them.
  • Helped customers understand and use mobile applications and online banking.

Tacker

Lad shipyard
Amelia, LA
02.2025 - 06.2025
  • Operated tools for cutting and shaping metal components.
  • Assisted with assembling structural components for marine vessels.
  • Followed safety protocols to maintain a secure work environment.
  • Maintained cleanliness and organization of the work area.
  • Communicated effectively with supervisors regarding project progress and needs.
  • Participated in training sessions on equipment operation and safety procedures.

Paraprofessional

St.mary school board
Morgan City, Louisiana
12.2024 - 03.2025

Translate each class for students

  • Assisted teachers in classroom management and student engagement activities.
  • Supported students with special needs during lessons and transitions.
  • Prepared instructional materials and organized classroom resources effectively.
  • Monitored student behavior and provided positive reinforcement strategies.

  • Communicated with parents about student progress and classroom activities.
  • Implemented lesson plans under teacher supervision to reinforce learning objectives.

Education

Jm Hanks High School
El Paso, Tx

Skills

  • Bilingual in Spanish
  • Account management
  • Classroom assistance
  • Team collaboration
  • Effective communication
  • Problem resolution
  • Positive reinforcement
  • Organizational skills
  • Instructional preparation

Languages

English
Professional
Spanish
Professional

Timeline

Banker

First horizon bank
03.2026 - 04.2026

Tacker

Lad shipyard
02.2025 - 06.2025

Paraprofessional

St.mary school board
12.2024 - 03.2025

Jm Hanks High School
Ruth Portillo