Ruth Portillo-Manning
Merced County Office of Education
Winton,CA
1
Language
1
Certification
9
years of professional experience
Detail-oriented administrative professional with expertise in bilingual communication and data management. Proven success in maintaining confidentiality while managing sensitive client information and financial records. Committed to improving office workflows and supporting program objectives through organized administrative practices.
Work History
Intern Program Staff Secretary
5 Months- Provided comprehensive administrative and secretarial support to multiple administrators within the education department.
- Delivered comprehensive administrative and secretarial support to multiple education department administrators, enhancing workflow efficiency.
- Served as a primary point of contact for calls, emails, and visitors, providing professional bilingual (English/Spanish) communication and customer service.
- Organized and maintained electronic and physical filing systems, ensuring the secure handling of confidential and sensitive information.
- Entered and maintained data for student records, purchase orders, and business transactions to ensure accuracy and compliance.
- Processed contracts, invoices, enrollment forms, and other documentation in alignment with County Office procedures.
- Compiled and prepared compliance reports for administration and state agencies, ensuring accurate data extraction and formatting from various systems.
- Supported department budgeting and purchasing by preparing documentation and tracking supply orders, contributing to financial accountability.
- Key Achievements: Improved data accuracy and communication between educational programs and administrative offices. Recognized for reliability, discretion, and high-quality clerical support under tight deadlines.
- Coordinated communication between departments to streamline operations.
- Assisted in developing educational program materials to enhance student engagement.
- Collaborated with team members to implement effective administrative processes within the office.
Program Support Assistant
1 Year 10 Months- Processed ATPs, purchase orders, and supply requests, ensuring budget integrity and accuracy in program operations.
- Managed financial tracking systems including QuickBooks, checking ledger, and petty cash in support of program operations.
- Maintained client census, address, and contact information to ensure accurate reporting and compliance.
- Entered and maintained Medi-Cal, DCR, and other sensitive client data in EHR systems, ensuring accuracy and HIPAA compliance.
- Created and maintained organized client charts and program files to facilitate audits and utilization reviews.
- Coordinated with Program Director to streamline data entry and recordkeeping systems, enhancing operational efficiency.
- Managed essentials ordering and communication with case managers to ensure timely support for client needs.
- Oversaw safety procedures and compliance as Site Safety Coordinator, promoting a safe environment for staff and clients.
- Key Achievements: Improved efficiency of data management and reporting systems, reducing turnaround time for client updates. Maintained strict confidentiality and data integrity for clients in the mental health field. Helped streamline EHR and database systems, enhancing the accuracy of service documentation.
Instructional Assistant Behavioral Support
2 Years 2 Months- Supported classroom management by implementing behavior modification strategies and fostering a positive environment.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Collaborated with educators to assess student progress and provide targeted support for academic improvement.
- Adapted instructional materials for diverse learners, ensuring accessibility and inclusivity within the classroom.
- Assisted teachers in developing engaging lesson plans to enhance student learning experiences.
- Monitored student progress to identify areas requiring extra support and implemented action plans to meet needs.
- Provided support during classes, group lessons, and classroom activities.
- Maintained accurate records of student performance and behavioral observations to inform instructional strategies.
Education
Child Development Major - Early Childhood Education And Care
High School Diploma
Skills
Administrative coordination
Clerical support
Document management
Records management
Calendar management
Meeting documentation
Budget tracking
Student record systems
HIPAA compliance
Health records systems
Report generation
Meeting coordination
Scheduling management
Appointment scheduling
Customer service
Customer service
Client and staff support
Onboarding support
Clerical support
Bilingual documentation
Privacy management
Team collaboration
Microsoft Office proficiency
Office administration
Certification
- Typing Certificate
- Bilingual (English/Spanish) - General speaking and writing proficiency
Languages
Spanish
Native or Bilingual
Timeline
Intern Program Staff Secretary
Merced County Office of Education
06.2024 - 11.2024Read More
Program Support Assistant
Turning Point Community Programs
07.2022 - 05.2024Read More
Instructional Assistant Behavioral Support
Merced City School District
03.2016 - 05.2018Read More
North High School
High School Diploma
Read More
Merced Community College
Child Development Major from Early Childhood Education And Care
Read More