Ruth Reyes
Whittier,CA
Summary
Focused and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Tierra Mia Coffee Company
04.2022 - 07.2023
- Fostered positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Safeguarded employee safety by enforcing strict adherence to company health protocols and providing regular training in food handling best practices.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
- Accurately completed end-of-day financial tasks worth over $3000 of cash and card transactions daily.
- Boosted sales through promotion of seasonal beverages and upselling bakery items to customers.
- Reduced waste by implementing inventory control measures and properly storing perishable goods.
Package Handler
UPS
11.2022 - 04.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
Barista Shift Supervisor
Wide Eyes Open Palms
04.2015 - 03.2020
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
- Served consistent portions following recipes and control standards.
- Fostered positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
Education
No Degree - Nursing Assistant
Procareer Academy
Whittier, CA06.2023
Associate in Math And Science - Health Science
Rio Hondo College
Whittier, CA05.2023
Associates in Personal Development/ General Study - General Education
Rio Hondo College
Whittier 05.2023
Skills
- Knowledge of proper body mechanics
- Vital signs monitoring
- Bedsore prevention and circulation promotion
- Basic window and mouse skills
- Knowledge of infection control and aseptic technique
- Adaptability to fast paced work flow
- Provide emotional support through empathy and compassion
- Maintain bedside manner when faced with varying conditions
- Thorough and clear communications with all team members
Accomplishments
Passed the ATI TEAS exam. (March 2024)
Have served over 150 volunteer hours of at PIH, Whittier. (December 2021-current)
Certification
- [Certified Nursing Assistant], [Pro Career Academy] - [September 2023]
- [BLS Certification], [American Heart Association] - [November 2022]
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
UPS
11.2022 - 04.2023
Barista Shift Supervisor
Tierra Mia Coffee Company
04.2022 - 07.2023
Barista Shift Supervisor
Wide Eyes Open Palms
04.2015 - 03.2020
No Degree - Nursing Assistant
Procareer Academy
Associate in Math And Science - Health Science
Rio Hondo College
Associates in Personal Development/ General Study - General Education
Rio Hondo College
- [Certified Nursing Assistant], [Pro Career Academy] - [September 2023]
- [BLS Certification], [American Heart Association] - [November 2022]
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