Ruth SALDANA
Clermont
Summary
A position in the field of human services requiring an effective communicator with excellent counseling skills, a proactive working style, and the ability to work with diverse populations.
Overview
24
24
years of professional experience
Work History
Family Care Coordinator
Orlando Health
08.2019 - Current
- Establish rapport and a continuous relationship with each family during the child's first 3 years of life, providing support and advocacy as the family works on their Individualized Family Support Plan.(IFSP)
- Regularly meets with families in person, by phone or via Telehealth platforms to orient them to the Early Steps program, provide screening assessments, schedule services provision, update the child's IFSP and provide information and referrals.
- Acts like A liaison between the family and multiple and helps families make informed choice about services for themselves and their children with special needs.
Family Support Worker
Healthy Families Orange
03.2005 - 08.2019
- Assist in strengthening parent-child relationship through improving parenting skills, reducing family stress, and aiding families in meeting basic needs
- Optimize the home environment for the physical, mental and emotional well being of children who are at risk of being abused or neglected
- Established a relationship with family for the first 5 years of the child life
- Visit families at their homes
- Work with clients to connect them with community resources
- Advocate for families to ensure their basic needs are met
- Teach families the necessary tools to learn to advocate for themselves
- Complete end of the month reports for data collection.
Teacher
s Aid, Little Hands Early Learning
12.2003 - 03.2005
- Lead exercises to teach children to recognize colors, shapes, letters, and numbers
- Prepare and lead play, reading and quiet-time activities between children
- Prepare and serve breakfast, lunch and snacks, clean up after meals
- Supervise rooms for children of various ages during rest periods
- Provide care for young children and infants, including changing diapers, feeding and comforting
- Perform miscellaneous job-related duties as assigned.
Customer Service
Precision Response
07.1999 - 11.2001
- Process cellular phone order activations from key accounts via the telephone, fax and email
- Communicate with customers on requirements and product availability
- Ensure on time delivery and follow up on customer order status
- Ensure pricing accuracy
- Collaborate on process improvements to reduce costs and improve service
- Handle returns/refusals.
Education
Bachelor of Arts - Human Services
Columbia College
Orlando, FL05.2018
Timeline
Family Care Coordinator
Orlando Health
08.2019 - Current
Family Support Worker
Healthy Families Orange
03.2005 - 08.2019
Teacher
s Aid, Little Hands Early Learning
12.2003 - 03.2005
Customer Service
Precision Response
07.1999 - 11.2001
Bachelor of Arts - Human Services
Columbia College