Ruth Siwinski
Coffs Harbour,Australia
Summary
Highly organised and motivated professional with extensive experience in business management, events coordination, and social media marketing. Adept at fostering community engagement, streamlining operations, and delivering creative solutions. Proven ability to manage diverse teams, establish efficient workflows, and achieve business growth. Currently building a career in Mortgage Broking while seeking part-time opportunities to engage with the local community and expand professional skills.
Overview
19
19
years of professional experience
Work History
Mortgage Broker
Good Finance Solutions
10.2024 - Current
- Established social media channels and content to build brand presence
- Utilised virtual tools to operate & promote business efficiently
- Worked closely with clients to understand their financial goals and provide tailored solutions
- Facilitated smooth communication between all parties involved in transactions, resulting in successful loan closings and satisfied clients
Office Manager
Coopers Surf Australia
04.2023 - Current
- Established streamlined processes for efficient workflows
- Assessed team skill sets to optimise task assignments
- Implemented new technologies to enhance operations and customer service
- Ensured compliance with legal and regulatory requirements
- Reviewed and approved contracts
Business Manager
Independent Butcher
10.2011 - 10.2022
- Built a loyal customer base through strategic social media campaigns
- Designed and maintained the company website
- Organised and managed community events to enhance brand visibility
- Established a cloud-based accounting system (Xero) for efficient financial management
- Oversaw payroll, managed accounts, and ensured compliance with financial regulations
Business & Events Manager
Below Zero + ICEBAR LONDON
09.2005 - 05.2013
- Assisted the General Manager in daily operations, marketing and strategic planning
- Recruited, trained, and developed staff across multiple departments
- Developed and implemented company policies, ensuring legal compliance
- Coordinated with clients to deliver seamless events and exceptional customer service
Education
Diploma - Finance & Mortgage Broking
Entry Education
10-2024
Police Check
NSW POLICE
08-2024
Working With Children Check
NSW
06-2024
Bookkeeping - Xero
Xero Academy
01.2017
Graduate Certificate - Human Resources
Reed Training London
London, UK09-2010
Bachelor - Landscape Architecture
UNSW
11-1997
Skills
- Event Planning and Coordination
- Social Media Management
- Leadership and Team Development
- Positive stakeholder and Customer Engagement
- Problem Solving and Initiative
- Highly Organised and Detail-Oriented
- Proficient in Xero, Wix, Meta, Canva, and Microsoft Office Suite
- Superior customer service
- Collaborative teamwork
- Event setup and breakdown
- Logistics management
- Customer service and support
- Accurate documentation
Timeline
Mortgage Broker
Good Finance Solutions
10.2024 - Current
Office Manager
Coopers Surf Australia
04.2023 - Current
Business Manager
Independent Butcher
10.2011 - 10.2022
Business & Events Manager
Below Zero + ICEBAR LONDON
09.2005 - 05.2013
Diploma - Finance & Mortgage Broking
Entry Education
Police Check
NSW POLICE
Working With Children Check
NSW
Bookkeeping - Xero
Xero Academy
Graduate Certificate - Human Resources
Reed Training London
Bachelor - Landscape Architecture
UNSW
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