Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Ruth Torres

Buffalo

Summary

Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Associate

Marshalls
08.2012 - 01.2015
  • Greet customers and ascertain what each customer wants or needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Compute sales prices, total purchases and receive and process cash or credit payment

Home care

Peoples Inc
06.2016 - 09.2019
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine

CC Service Specialist II

Key Bank
01.2017 - 08.2022
  • Handle calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Process, verify, accept or decline payments for loans and credit cards

Direct Support Professional

Community Services For Every1
05.2023 - Current
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.

Education

High School Diploma -

Charter School For Applied Technologies
Buffalo, NY
06.2013

Skills

  • Spanish Speaking
  • Excel
  • Live chat
  • Outlook
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Client documentation
  • Housekeeping tasks
  • Direct patient care
  • Transportation
  • Patient care
  • Disability awareness

References

References available upon request

Certification

  • Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.

Languages

Spanish
Full Professional

Timeline

Direct Support Professional

Community Services For Every1
05.2023 - Current

CC Service Specialist II

Key Bank
01.2017 - 08.2022

Home care

Peoples Inc
06.2016 - 09.2019

Sales Associate

Marshalls
08.2012 - 01.2015

High School Diploma -

Charter School For Applied Technologies

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Ruth Torres