Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

FELICITY MILLS

South Jordan,United States

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and creating strong relationships. Excels at communication and listening to directions. Responsible and reliable in assigned duties. Demonstrates good organizational skills. Quick to learn as well as to follow instructions. Strong ability to work as a part of a team.

Overview

6
6
years of professional experience

Work History

Sales Associate

Boater's Outlet
05.2020 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.

Test Proctor

Brigham Young University
08.2020 - 05.2021
  • Maintained compliance with BYU testing center policies, practices and procedures.
  • Maintained secure and positive environment conducive to testing.
  • Secured testing materials and maintained confidentiality of all details.
  • Validated appropriate identification to allow admission to testing area.

Customer Service Representative

Abeo
04.2019 - 09.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Worked with various healthcare related computer programs
  • Served as a liaison between various medical billing companies and patients


Cashier/Ice Shaver

Hokulia Shave Ice
04.2017 - 08.2018
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor's Degree -

Brigham Young University
Provo, UT
05.2026

High School Diploma -

Bingham High School
South Jordan, UT
05.2020

Skills

  • People Skills
  • Problem Solving Abilities
  • Spanish Speaking
  • Computer Proficient
  • Organization
  • Flexibility

Languages

Spanish
Professional Working

Timeline

Test Proctor

Brigham Young University
08.2020 - 05.2021

Sales Associate

Boater's Outlet
05.2020 - Current

Customer Service Representative

Abeo
04.2019 - 09.2019

Cashier/Ice Shaver

Hokulia Shave Ice
04.2017 - 08.2018

Bachelor's Degree -

Brigham Young University

High School Diploma -

Bingham High School

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FELICITY MILLS