Giovanni Segura Villalpando
Denver,CO
Summary
Newly graduated Medical Assistant with hands-on training in clinical procedures, including venipuncture, EKGs, vital signs monitoring, and specimen collection. Skilled at assisting providers during examinations and treatments while ensuring patient comfort and safety. Recognized for attention to detail, efficiency in performing clinical tasks, and the ability to build trust through compassionate care. Bilingual in Spanish and English, bringing strong communication skills to diverse patient populations
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
02.2022 - 06.2025
- Assisted customers in product selection, providing tailored recommendations based on needs and preferences.
- Maintained knowledge of current promotions, ensuring accurate information delivery to customers.
- Operated point-of-sale system efficiently, facilitating smooth transactions for a diverse customer base.
- Collaborated with team members to organize merchandise displays, enhancing store layout and accessibility.
Service Desk
Target
09.2021 - 12.2021
- Enhanced customer satisfaction by promptly addressing and resolving service desk issues. Such as dealing with returns, exchanges, credit card applications.
- Monitored service desk metrics regularly to identify trends, address gaps in service delivery, and ensure continuous improvement efforts were made where necessary.
- Improved customer satisfaction ratings through consistent and timely resolution of service desk timing metrics.
Usher
Cinemark XD
06.2021 - 08.2021
- Facilitated smooth guest entry and exit procedures to enhance the visitor experience.
- Monitored audience behavior to ensure compliance with venue policies and safety regulations.
- Assisted patrons with seating arrangements, maximizing comfort and satisfaction during events.
- Provided timely responses to guest inquiries, promoting a welcoming atmosphere throughout the venue.
Education
Bachelor of Science - Biochemistry
Metropolitan State University of Denver
Denver, CO05-2027
Certificate - Medical Assistant
National Institute For Medical Assistant Advancement
Denver, CO10-2025
High School Diploma -
Rocky Mountain Prep SMART
Denver, CO06-2023
Skills
- Customer service
- Teamwork and collaboration
- Spanish Speaking
- Problem-solving skills
Certification
CPR for Healthcare Providers at BLS level, American Heart Association
Timeline
Sales Associate
Home Depot
02.2022 - 06.2025
Service Desk
Target
09.2021 - 12.2021
Usher
Cinemark XD
06.2021 - 08.2021
Bachelor of Science - Biochemistry
Metropolitan State University of Denver
Certificate - Medical Assistant
National Institute For Medical Assistant Advancement
High School Diploma -
Rocky Mountain Prep SMART
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