Summary
Overview
Work History
Education
Skills
It Technical Skills
Timeline
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Ruthann Forde

Springfield

Summary

Dedicated and hardworking professional transitioning from a successful 7-year career in the hospitality industry to a role as a Teaching Assistant. Highly adaptable, with excellent communication, organizational, and interpersonal skills. Passionate about supporting students' learning and development in a structured and nurturing environment. Known for honesty, reliability, and a strong work ethic, eager to contribute positively to a classroom setting.

Overview

8
8
years of professional experience

Work History

Advanced Cook

Vail Resorts Inc
11.2023 - 04.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Food and Beverage Operator

Sixflags New England
04.2023 - 11.2023
  • I worked in a smokehouse restaurant as a cashier, food preparer.
  • I assist in keeping the area sanitized as well

Seafood Processor

Westward Seafoods
07.2021 - 03.2022
  • As a seafood processor, my duties included but were not limited to cleaning, scraping, trimming, and filleting products
  • Working the assembly line to separate good and bad products before packaging

Seafood Processor

Pacific Seafood
06.2020 - 10.2020
  • Process and pack fish in a timely manner

Seafood Processor

Alaska General Seafoods
07.2019 - 08.2019
  • As a seafood processor, I assisted in converting raw materials into processed, marketable products

Customer Service Representative

Alorica
02.2019 - 06.2019
  • I provided helpful information, answered questions, and responded to complaints, ensuring that customers were satisfied with products, services, and features

Customer Service Representative

Portland Probation Office
08.2018 - 09.2018
  • As a customer service representative, my job was to support the probation officers
  • I provide helpful information and answer clients' questions
  • Overall I ensured that staff was supported when they had to be in court or were out of office

Line Staff

Icicle Seafood's Alaska
06.2016 - 09.2016
  • As a Line Staff, I sort fish, thoroughly inspect them, and ensure they are free of skin and bones before sending them to packers

Hospitality Operations

Cardiff Hotel and Spa
06.2016 - 09.2016
  • As a part of my studies in hospitality operations, I trained in various roles and performed all duties
  • These duties included but were not limited to the full in and out operations of the Front Office, Kitchen, Dining room, and housekeeping department.

Cashier/ Waitress

Brindis Restaurant
03.2016 - 05.2016
  • Perform the functions of the restaurant sequence of service and all essential duties and responsibilities associated with the position of waiter/cashier

Education

GED -

Springfield Technical Community College
Springfield, MA
06.2025

Certification in Advance English -

City and Guilds
01.2019

Skills

  • Customer Service
  • Active Listening
  • High-Pressure Environment
  • Time Management
  • Energetic Work Attitude
  • Courteous Demeanour
  • Adaptive Team Player
  • Patience
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

It Technical Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

Timeline

Advanced Cook

Vail Resorts Inc
11.2023 - 04.2024

Food and Beverage Operator

Sixflags New England
04.2023 - 11.2023

Seafood Processor

Westward Seafoods
07.2021 - 03.2022

Seafood Processor

Pacific Seafood
06.2020 - 10.2020

Seafood Processor

Alaska General Seafoods
07.2019 - 08.2019

Customer Service Representative

Alorica
02.2019 - 06.2019

Customer Service Representative

Portland Probation Office
08.2018 - 09.2018

Line Staff

Icicle Seafood's Alaska
06.2016 - 09.2016

Hospitality Operations

Cardiff Hotel and Spa
06.2016 - 09.2016

Cashier/ Waitress

Brindis Restaurant
03.2016 - 05.2016

Certification in Advance English -

City and Guilds

GED -

Springfield Technical Community College

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Ruthann Forde