Ruthann Forde
Springfield
Summary
Dedicated and hardworking professional transitioning from a successful 7-year career in the hospitality industry to a role as a Teaching Assistant. Highly adaptable, with excellent communication, organizational, and interpersonal skills. Passionate about supporting students' learning and development in a structured and nurturing environment. Known for honesty, reliability, and a strong work ethic, eager to contribute positively to a classroom setting.
Overview
8
8
years of professional experience
Work History
Advanced Cook
Vail Resorts Inc
Truckee, CA
11.2023 - 04.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Food and Beverage Operator
Sixflags New England
Agawam, MA
04.2023 - 11.2023
- I worked in a smokehouse restaurant as a cashier, food preparer.
- I assist in keeping the area sanitized as well
Seafood Processor
Westward Seafoods
Dutch Harbor, AK
07.2021 - 03.2022
- As a seafood processor, my duties included but were not limited to cleaning, scraping, trimming, and filleting products
- Working the assembly line to separate good and bad products before packaging
Seafood Processor
Pacific Seafood
Warrenton, OR
06.2020 - 10.2020
- Process and pack fish in a timely manner
Seafood Processor
Alaska General Seafoods
07.2019 - 08.2019
- As a seafood processor, I assisted in converting raw materials into processed, marketable products
Customer Service Representative
Alorica
Kingston, Jamaica
02.2019 - 06.2019
- I provided helpful information, answered questions, and responded to complaints, ensuring that customers were satisfied with products, services, and features
Customer Service Representative
Portland Probation Office
Port Antonio, Portland, Jamaica
08.2018 - 09.2018
- As a customer service representative, my job was to support the probation officers
- I provide helpful information and answer clients' questions
- Overall I ensured that staff was supported when they had to be in court or were out of office
Line Staff
Icicle Seafood's Alaska
06.2016 - 09.2016
- As a Line Staff, I sort fish, thoroughly inspect them, and ensure they are free of skin and bones before sending them to packers
Hospitality Operations
Cardiff Hotel and Spa
Runaway Bay, St Ann, Jamaica
06.2016 - 09.2016
- As a part of my studies in hospitality operations, I trained in various roles and performed all duties
- These duties included but were not limited to the full in and out operations of the Front Office, Kitchen, Dining room, and housekeeping department.
Cashier/ Waitress
Brindis Restaurant
03.2016 - 05.2016
- Perform the functions of the restaurant sequence of service and all essential duties and responsibilities associated with the position of waiter/cashier
Education
GED -
Springfield Technical Community College
Springfield, MA06.2025
Certification in Advance English -
City and Guilds
01.2019
Skills
- Customer Service
- Active Listening
- High-Pressure Environment
- Time Management
- Energetic Work Attitude
- Courteous Demeanour
- Adaptive Team Player
- Patience
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
It Technical Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Timeline
Advanced Cook
Vail Resorts Inc
11.2023 - 04.2024
Food and Beverage Operator
Sixflags New England
04.2023 - 11.2023
Seafood Processor
Westward Seafoods
07.2021 - 03.2022
Seafood Processor
Pacific Seafood
06.2020 - 10.2020
Seafood Processor
Alaska General Seafoods
07.2019 - 08.2019
Customer Service Representative
Alorica
02.2019 - 06.2019
Customer Service Representative
Portland Probation Office
08.2018 - 09.2018
Line Staff
Icicle Seafood's Alaska
06.2016 - 09.2016
Hospitality Operations
Cardiff Hotel and Spa
06.2016 - 09.2016
Cashier/ Waitress
Brindis Restaurant
03.2016 - 05.2016
Certification in Advance English -
City and Guilds
GED -
Springfield Technical Community College