Ruth Ann Newsome

• Some of the duties included in my job as a clerk/receptionist at Pikeville Medical Center include: answering the phone, checking the patient out and providing them with another appointment as needed, scheduling referral appointments (send all records to referring provider) and making sure patient received all of the appointment information and to document all information, fax forms that need faxing and scan the fax with confirmation into computer system, retrieve faxes from fax machine and disburse into computer system. While doing these duties, always follow HIPAA.

As a clerk/receptionist at this office my duties were to check patient's in and pull the chart for provider, I would also do checkout and schedule follow-up appointments as needed. If patient was scheduling surgery I would make sure that was scheduled with the surgery department at the hospital and also done some precerts. If a referral was needed I would get that scheduled and fax all records pertaining to referal. I would fax medical records if we had a request. I would answer incoming calls and direct the call to the correct person and enter callso to be sent to the nurse. Documentation and HIPAA always being a priority.