Summary
Overview
Work History
Education
Skills
Timeline
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Tonya Blackmon

Greenville

Summary

Positive and upbeat with strong relationship-building abilities. Friendly with a background in various office settings. Knowledgeable about security, service and clerical requirements. Excels in calendar management, scheduling, data entry and database administration.

Overview

14
14
years of professional experience

Work History

Clerk/Receptionist

Police
03.2016 - Current
  • Helping people over the phone when necessary
  • Entering people’s personal data into the computer
  • Setting up appointments and helping direct guests to the appropriate location or person.

Customer Service Manager

Cash Cow
04.2013 - 03.2016
  • Handling customer and employee issues, employees time and schedule
  • Making loans, taking payments, entering in their personal data.

Customer Service

Credit Central
01.2012 - 04.2013
  • Handling customer payments, loan applications, answering questions over the phone or in person
  • Entering personal data into the computer.

Customer Service

Cash Cow
07.2009 - 01.2012
  • Handling customer payments, loan applications, answering questions over the phone or in person
  • Entering personal data into the computer.

Education

Greenville High School
Greenville, AL

Skills

  • 50 wpm with 97% accuracy
  • Certification in NCIC
  • Problem Solving
  • Google Doc
  • MicroSoft Word
  • Time Management
  • Leadership
  • English
  • Administrative Support
  • Cash Management
  • File Maintenance
  • Database Entry
  • Information Security
  • Bookkeeping
  • Spreadsheet Development
  • Administrative Tasks
  • Customer Satisfaction
  • Record Preparation
  • Cash Handling
  • Telephone Etiquette

Timeline

Clerk/Receptionist

Police
03.2016 - Current

Customer Service Manager

Cash Cow
04.2013 - 03.2016

Customer Service

Credit Central
01.2012 - 04.2013

Customer Service

Cash Cow
07.2009 - 01.2012

Greenville High School

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Tonya Blackmon