Ruth Estephani Cruz
Bridgeport
Summary
Detail-oriented and skilled in front desk operations, including customer inquiries and appointment scheduling. Effective communicator fostering positive interactions with clients and team members. Improved office processes to enhance workflow and client satisfaction while managing multiple tasks in a welcoming environment.
Overview
4
4
years of professional experience
Work History
Sous Chef
Cook & Grow
Bridgeport
04.2021 - 04.2024
- Managed daily kitchen operations, streamlining meal preparation and enhancing service delivery.
- Partnered with executive chef to create innovative dishes for special events, elevating guest experiences.
- Contributed to menu development and crafted seasonal recipes to enhance offerings.
- Conducted cooking classes for children and parents, teaching essential kitchen skills and fostering culinary interest.
- Adjusted recipes to accommodate dietary restrictions or allergies, ensuring inclusivity.
- Complied with health department regulations regarding food handling and safety protocols.
Hair Salon Receptionist
Cinco Estrellas Unisex Salon
BRIDGEPORT
03.2020 - 03.2021
- Welcomed clients and efficiently managed appointment scheduling.
- Responded promptly to client inquiries and answered phone calls.
- Maintained cleanliness and organization of reception area consistently.
- Assisted stylists by preparing client information and service details.
- Processed payments and handled cash transactions with accuracy.
- Coordinated product inventory and restocked supplies as necessary.
- Delivered excellent customer service to ensure positive salon experiences.
Education
Bachelor of Science - Biology
Gateway Community College
New Haven, CT06-2026
Skills
- Customer service
- Customer-centric approach
- Checkout services
- Team collaboration
- Teamwork
- Problem solving
- Food preparation
Languages
Spanish
Native/ Bilingual
Timeline
Sous Chef
Cook & Grow
04.2021 - 04.2024
Hair Salon Receptionist
Cinco Estrellas Unisex Salon
03.2020 - 03.2021
Bachelor of Science - Biology
Gateway Community College