Ruthie Hibbs
Carlisle,IA
Summary
Detail-oriented Operations Specialist skilled in problem-solving and decision-making. Proven ability to manage financial processes and enhance customer interactions, ready to drive impactful solutions in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Operations Specialist
Peoples Bank
Indianola, IA
10.2023 - 06.2024
- Handled several tasks including wire transfers, ACH processes, returned checks, and daily entries
- Cross trained in managing consumer and business online banking accounts
- Worked closely with other financial institutions and borrowers to effectively handle loan participations
Personal Banker
Peoples Bank
Indianola, IA
05.2023 - 10.2023
- Assisted customers with opening checking and savings accounts
- Opened several CD accounts for customers while efficiently educating them on rates and APY
- Completed several debit card applications for consumer and business clients
Teller
Peoples Bank
Indianola, IA
08.2020 - 05.2023
- Processed several types of transactions including deposits, withdrawals, cashiers checks, cash advances, etc.
- Managed the balancing of teller drawers, vault, ATM, and coin machine
- Used ticket scanner to process all daily paper transactions
Education
High School Diploma -
Indianola High School
Indianola, IA05-2021
Skills
- Problem-solving
- Attention to detail
- Decision-making
- Organizational skills
Timeline
Operations Specialist
Peoples Bank
10.2023 - 06.2024
Personal Banker
Peoples Bank
05.2023 - 10.2023
Teller
Peoples Bank
08.2020 - 05.2023
High School Diploma -
Indianola High School
Warren County Leadership Institute
- Recommended by my boss at the time to attend a 6 month local leadership program in 2024
- Collaborated with several different people from various places of work to orchestrate community service project
- Gained networking skills and the ability to pursue a cause that I'm passionate about