Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Ruth K. Gonzalez

Ruth K. Gonzalez

Bartender expert

Summary

Adept at delivering exceptional guest experiences, I leveraged my expertise in beverage knowledge and hospitality service at Royal Caribbean International. Skilled in multitasking and communication, I excel in fast-paced environments, ensuring efficient bar operations and stellar customer satisfaction. My proficiency in English and Spanish enhances guest interactions, reflecting my commitment to excellence in the hospitality industry.

Overview

11
11
years of professional experience

Work History

Bartender

7 old Fulton Italian restaurant
Brooklyn , Ny
06.2023 - 07.2024
  • Maintained a clean and organized workspace, ensuring compliance with health and safety.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.

Bartender

Royal Caribbean International
03.2013 - 08.2022
  • Efficiently opened or closed the bar according to established standards, fully restocked for next shift.
  • Maintained a clean and organized workspace, USPH procedures,ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.

Education

Certified In Crafting The Perfect Pint -

Guinness Storehouse

Human Relations -

Infotep

Bartender Expert -

F&B Masters

USPH F&B Courses Trainings -

Royal Caribbean International

Basic Hygiene In Food And Beverage -

Cristal Americas

Speed Of Service In The Bar Technique -

F&B Masters

Food And Beverage Upselling -

F&B Masters

Capacitated Reserved Mark , United Brand Of Diageo -

Diageo

Skills

  • Strong multitasking, time management, organization
  • Liquor, beer, wine , and classic cocktails knowledge
  • English and Spanish
  • World wide Bartender expert beverage knowledge
  • Hospitality service, passionate, committed, professional appearance
  • Speed of service, problem solving , communication
  • USPH f&b standards opening and closing procedures
  • Bar Menu Planning, cost control

Timeline

Bartender

7 old Fulton Italian restaurant
06.2023 - 07.2024

Bartender

Royal Caribbean International
03.2013 - 08.2022

Certified In Crafting The Perfect Pint -

Guinness Storehouse

Human Relations -

Infotep

Bartender Expert -

F&B Masters

USPH F&B Courses Trainings -

Royal Caribbean International

Basic Hygiene In Food And Beverage -

Cristal Americas

Speed Of Service In The Bar Technique -

F&B Masters

Food And Beverage Upselling -

F&B Masters

Capacitated Reserved Mark , United Brand Of Diageo -

Diageo

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Ruth K. Gonzalez Bartender expert