Ruth Y Angulo
Maricopa,AZ
Summary
Experienced healthcare professional with 33 years in healthcare administration. Skilled in applying management concepts and advocating for patients and departmental needs. Proficient in collaborative environments, problem-solving in behavioral health. Demonstrated leadership as a super Epic trainer, guiding teams to positive outcomes and driving performance during transitions to new Epic systems.
Overview
23
23
years of professional experience
Work History
Registration Specialist
BANNER HEALTH CARE
08.2022 - Current
- Executes data entry tasks and provides patients with relevant information.
- Ensured accurate documentation of insurance eligibility and benefits for rendered services.
- Coordinates processes for pre-certification, referral, and authorization.
- Offers guidance on financial options for patient payment plans.
- Conducted daily reconciliation of payments and charges accurately.
- Balances cash drawer at start and close of business day.
- Facilitated onboarding for new team members.
- Collaborated with behavioral patients to provide support and care.
Registration Specialist
UMC/Banner Medical Center
12.2009 - 08.2022
- Partnered with team to deliver distinctive projects and events.
- Greeted and served customers promptly and amicably.
- Supervised Emergency Department staff throughout Epic system implementation.
- Ensured current and correct patient data.
- Ensured accurate insurance verification and copay collection.
- Coordinated post-discharge care plans and arranged subsequent appointments.
Accounts Receivable Coordinator
El Rio Health Center
03.2002 - 11.2009
- Conducted thorough checks on insurance details to facilitate medical claim processing.
- Ensured timely submission of denial claims.
- Ensured payments were allocated to the correct accounts.
- Coordinated resolution of denied claims to meet exoneration timeline.
Education
HIGH SCHOOL DIPLOMA - undefined
Warren High School
Downey, California07.1991
Skills
- Ability to multitask
- Strong organization abilities and attention to detail
- Ability to remain calm and professional, even in emergency situations
- Outstanding customer service skills
- Accounts Receivable
- Benefits
- Billing
- Computer experience
- Customer service skills
- Data entry
- Financial
- Insurance
- Preparing patients
- Leadership
- Policies
- Processes
- Typing skills
LANGUAGES
English - Full Professional
Spanish - Full Professional
Timeline
Registration Specialist
BANNER HEALTH CARE
08.2022 - Current
Registration Specialist
UMC/Banner Medical Center
12.2009 - 08.2022
Accounts Receivable Coordinator
El Rio Health Center
03.2002 - 11.2009
HIGH SCHOOL DIPLOMA - undefined
Warren High School
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