Kelsey Dickerson
Helena
Summary
Administrative professional with background in managing front desk operations and patient registration. Known for ensuring smooth check-in processes and maintaining accurate records. Demonstrated proficiency in customer service and multi-tasking in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Registration Receptionist
Cardiology P.C.
05.2025 - Current
- Greeted patients and managed check-in procedures for efficient appointment scheduling.
- Handled patient inquiries, providing accurate information regarding services and payments.
- Maintained organized patient records using electronic health record systems to ensure data accuracy.
- Coordinated insurance verification and eligibility checks for comprehensive patient support.
- Managed patient account collections and payment follow-ups in a professional and compliant manner.
TRAVELING OPHTHALMIC TECHNICIAN
Vision America - Homewood
03.2024 - 04.2025
- Prepare medications, assist with medical procedures, medical coding, & maintain electronic medical records
- Preform intravenous fluorescine angiograms, fundus & OCT photographs
- Efficiently manage a busy clinic (60-80 patients) while ensuring each patient is receiving complete medical care
CAMP COUNSELOR (SEASONAL)
Camp Adventure - Hoover
05.2023 - 07.2023
- Prioritized children's safety
- Helped counsel children & teach them scripture
- Learned how to be an authority figure
BARISTA/SHIFT SUPERVISOR
O'Henry's Coffees - Hoover
08.2021 - 05.2023
- Took weekly inventory, counted cash drawers, made bank deposits
- Greeted customers, took & prepared orders
- Maintained a clean & organized workspace
Education
Associate of Arts -
Jefferson State Community College
Hoover05-2024
Associate of Science - Cardiac Sonography
Lawson State Community College
Birmingham, AL2028
Skills
- Effective Time Management
- Ability to Multitask
- Ability to Work Under Pressure
- Initiative in Learning New Skills
Timeline
Registration Receptionist
Cardiology P.C.
05.2025 - Current
TRAVELING OPHTHALMIC TECHNICIAN
Vision America - Homewood
03.2024 - 04.2025
CAMP COUNSELOR (SEASONAL)
Camp Adventure - Hoover
05.2023 - 07.2023
BARISTA/SHIFT SUPERVISOR
O'Henry's Coffees - Hoover
08.2021 - 05.2023
Associate of Arts -
Jefferson State Community College
Associate of Science - Cardiac Sonography
Lawson State Community College