Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Ruuhe Syeda

West Haven,CT

Summary

An HR enthusiast with a strong passion for fostering positive workplace cultures and driving organizational success. I possess robust analytical, problem-solving, and presentation skills, which enable me to build strong relationships and establish credibility across all levels of an organization. I am dedicated to supporting organizational growth and enhancing overall function.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Synchrony
03.2024 - 07.2024
  • Responding to Inquiries: Promptly addressing customer queries, including account inquiries, transaction details, and general banking information.
  • Resolving Issues: Resolving customer complaints and issues, including transaction disputes, account discrepancies, and technical problems with online banking platforms.

Customer Service Representative

Amazon
07.2023 - 11.2023
  • Identifying delivery partners' concerns and working on troubleshooting delivery partner issues.
  • Assisting customers with delivery issues such as late deliveries, lost deliveries, refunds etc.

Human Resources Intern

Codingal
09.2022 - 11.2022
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
  • Conducted orientations and helped employees complete the necessary paperwork to get new hires established and up to speed quickly.

Education

Master of Arts - Industrial And Organizational Psychology

University of New Haven
West Haven, CT
05.2026

Diploma - Human Resources Management

Narsee Monjee Institute of Management Studies
Mumbai, India
07.2023

Bachelor of Science - Clinical Psychology

Amity University Mumbai
Mumbai, India
06.2022

Skills

    • Communication and Interpersonal
    • Conflict Resolution
    • MS-Office
      • Talent Acquisition
      • Market Research

Volunteer Experience

AIESEC

Team Leader | Feb 2021-July 2021

Organizing Committee Vice President | Winter Recruitments Dec 2020-Feb 2021 

Core Committee Vice President | Youth Speak Forum Oct 2020-Nov 2020 

Member | Business Development Sep 2020-Jan 2021


AIBAS IQAC I AUM

Marketing Executive | Sep 2019- Sep 2020

Timeline

Customer Service Representative

Synchrony
03.2024 - 07.2024

Customer Service Representative

Amazon
07.2023 - 11.2023

Human Resources Intern

Codingal
09.2022 - 11.2022

Master of Arts - Industrial And Organizational Psychology

University of New Haven

Diploma - Human Resources Management

Narsee Monjee Institute of Management Studies

Bachelor of Science - Clinical Psychology

Amity University Mumbai

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Ruuhe Syeda