Ryan Acosta
Bellevue,NE
Summary
Proven leader with extensive experience at Dicks Sporting Goods, adept in operations management and customer service. Excelled in employee coaching, reducing inventory shrinkage significantly, and driving sales growth. Demonstrates superior work ethic and problem-solving aptitude, ensuring workplace safety and team collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Key Carrying Department Supervisor
Dicks Sporting Goods
2020.08 - Current
- Counted registers and cleaned and secured store at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Assisted with scheduling, interviewing, and other administrative tasks to create a more successful store.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Pool Attendant
Holiday Inn Express Hotel
2018.11 - 2019.03
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Monitored access to entry and exit points to avoid congregating.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Moved umbrellas and lounge chairs at request of guests.
Education
No Degree - Business Management
University of Nebraska Omaha
Omaha, NE05.2026
High School Diploma -
Bellevue West Sr High School
Bellevue, NE05.2022
Skills
- Policy Enforcement
- Workplace Safety
- Employee Coaching
- Scheduling Coordination
- Customer Service
- Operations Management
Certification
- [OSHA] License - [2019-2029]
Hobbies
Golfing: Engaged in regular golfing activities, demonstrating strategic thinking, precision, and commitment to continuous improvement. Participated in local tournaments, enhancing skills in focus and patience.
Timeline
Key Carrying Department Supervisor
Dicks Sporting Goods
2020.08 - Current
Pool Attendant
Holiday Inn Express Hotel
2018.11 - 2019.03
No Degree - Business Management
University of Nebraska Omaha
High School Diploma -
Bellevue West Sr High School
- [OSHA] License - [2019-2029]
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