Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
Dicks Sporing Goods
Mission Viejo, California
09.2022 - Current
Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
Process customer sales transactions and returns in accordance with established Front-End procedures.
Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
Take an all-hands-on-deck approach to support the team across the store.
Perform other tasks as assigned by management.
Reserve Firefighter
Orange county Fire Authority
Trabuco Canyon, California
12.2025 - 03.2026
Participated in training drills to enhance firefighting and rescue skills.
Conducted inspections of firefighting gear to ensure compliance with safety standards.
Collaborated with team members during emergency response scenarios for efficient operations.
Maintained cleanliness and organization of fire station facilities and equipment.
Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
Developed strategies for controlling fires based on experience gained through practice scenarios.
Assisted with maintenance of apparatus including engine checks, hose testing.
Conducted regular inspections of firefighting equipment and ensured that it was in proper working
Education
Associate of Arts - Elementary Education
Saddleback College
Mission Viejo, CA
Skills
Attention to detail
Customer service
Problem solving
Team collaboration
Communication skills
Problem-solving skills
Strategic planning
Teamwork and collaboration
Meeting deadlines
Friendly and outgoing
Reliable and punctual
Hospitality and accommodation
Flexible schedule
Outgoing personality
Accomplishments
Spirit Of the Titan Award (X2) Principles Honor Role Award Varsity Letter Customer Service Award