Ryan Agola
Virginia Beach,VA
Summary
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Responsible manager committed to keeping guests safe and happy. Proficient in maintaining pool chemical compositions and using essential pool cleaning tools. Offering 4 years of experience providing excellent customer service to pool patrons daily by exemplifying positive attitude and maintaining safety standards.
Hardworking employee enthusiastic about learning the airfield inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
12
12
years of professional experience
Work History
Valet
Shamin Hotels
01.2023 - Current
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Resolved customer complaints through calm, constructive communication.
- Provided punctual, polite valet services to uphold professional standards.
- Maneuvered vehicles into designated areas to maximize parking capacity.
Assistant Manager
Little Neck Swim and Racquet Club
05.2012 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assistant Manager oversees all lifeguards as well as keeping chemicals and pumps in check for the two pools
- Acted as lead if left alone by Manager and responsible for any action that happened at the club.
- Responsible for the safety and prevention of injury around the pool deck
Airfield Escort Driver
Conquest USA (Civilian Contractor with US Navy)
05.2020 - 05.2021
- NAS Oceana required new pavement of certain taxiways found on the airfield
- My job as escort driver was to pick up dump trucks at the entrance of the airfield and escort them across the airfield to the certain taxiway
- Crossing active runways needed constant communication with controllers in the tower via radio to ensure safe airfield operations
- While escorting I was also in charge of spotting and cleaning of any FOD found on the airfield.
Education
Major in Geography with a Minor in Meteorology
Virginia Tech
12.2022
Advanced Studies Diploma -
First Colonial High School
06.2015
Aviation Mechanic Certification - Aircraft Mechanics
Aviation Institute of Maintenance - Norfolk
Norfolk, VA03.2025
Studies in classical cello and jazz bass
Governors School for the Arts
06.2015
Skills
- Customer Service and Support
- Clean Driving Record
- Team Collaboration
- Problem-Solving
- Safety Compliance
- Safety Protocols
Timeline
Valet
Shamin Hotels
01.2023 - Current
Airfield Escort Driver
Conquest USA (Civilian Contractor with US Navy)
05.2020 - 05.2021
Assistant Manager
Little Neck Swim and Racquet Club
05.2012 - 08.2021
Major in Geography with a Minor in Meteorology
Virginia Tech
Advanced Studies Diploma -
First Colonial High School
Aviation Mechanic Certification - Aircraft Mechanics
Aviation Institute of Maintenance - Norfolk
Studies in classical cello and jazz bass
Governors School for the Arts
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