Ryan Allen
Nicholasville,KY
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
6
6
years of professional experience
Work History
Chick-Fil-A Team Member
Jeff Stryker
03.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Boat Technician
Ralph Stokley
03.2021 - 02.2023
- Completed diagnosis and repairs of marine engines and drive transmissions.
- Operated and maintained computer systems and equipment.
- Extensive knowledge of major boat brands.
- Updated and maintained work order records for accurate customer billing and budgeting.
Chick-Fil-A Manager
Jeff Stryker
07.2017 - 02.2021
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Trained newly hired employees on routine tasks and customer service.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Education
Certification - Certified Electrical Systems Boat Technician
Yamaha Marine University
Kennesaw, GA11.2022
Certification - Certified Boat Technician
Yamaha Marine University
Kennesaw, GA02.2022
Associate in Welding Technology - Welding Technology
Bluegrass Community And Technical College
Lexington, KY08.2020
High School Diploma -
Lexington Catholic High School
Lexington, KY05.2019
Skills
- Staff Training
- Facility Cleaning
- Heavy Lifting
- Attention to Detail
- Product Knowledge
- Money Handling
- Stocking and Replenishing
- Documentation and Recordkeeping
- Organizing Work Stations
- Team Member Motivation
Timeline
Chick-Fil-A Team Member
Jeff Stryker
03.2023 - Current
Boat Technician
Ralph Stokley
03.2021 - 02.2023
Chick-Fil-A Manager
Jeff Stryker
07.2017 - 02.2021
Certification - Certified Electrical Systems Boat Technician
Yamaha Marine University
Certification - Certified Boat Technician
Yamaha Marine University
Associate in Welding Technology - Welding Technology
Bluegrass Community And Technical College
High School Diploma -
Lexington Catholic High School
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