
Dedicated Rental Account Manager with a proven track record in revenue growth and client onboarding. Skilled in relationship management and account retention, consistently enhancing customer satisfaction.
•Developed relationships with clients to enhance customer satisfaction and retention
• Establish and on-board new rental customers
• Manage rental accounts
• Assist lease with bringing in new contractual leads
• Mentor our rental desk staff
• 2025- $2.2 million in rental revenue
• Convert inbound lease leads to local BDM's across the country
• Develop new sales leads
• Manage rental fleet of 160 units
• Communicate daily with vendors and clients on repairs and purchase orders
• Track vehicle delivery and schedule preventive maintenance services
• Maintain fleet records and ensure units are in compliance with DOT standards
• Coordinated case management services for constituents, ensuring timely resolution of inquiries and concerns.
• Communicate with Congressional Liaisons within Federal Agencies
• Manage 150 constituent cases
• Maintain professional relationships with constituents and business owners
• Interview, hire and manage interns