Ryan Angelo

•Developed relationships with clients to enhance customer satisfaction and retention

• Establish and on-board new rental customers

• Manage rental accounts

• Assist lease with bringing in new contractual leads

• Mentor our rental desk staff

• 2025- $2.2 million in rental revenue

• Convert inbound lease leads to local BDM's across the country

• Develop new sales leads

• Manage rental fleet of 160 units

• Communicate daily with vendors and clients on repairs and purchase orders

• Track vehicle delivery and schedule preventive maintenance services

• Maintain fleet records and ensure units are in compliance with DOT standards

• Trained new staff on rental procedures and customer service best practices.

• Coordinated case management services for constituents, ensuring timely resolution of inquiries and concerns.

• Communicate with Congressional Liaisons within Federal Agencies

• Manage 150 constituent cases

• Maintain professional relationships with constituents and business owners

• Interview, hire and manage interns