Ryan Ash
Downingtown
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Financial lending professional with comprehensive experience in loan origination and client advisement. Proven ability to streamline loan processing and ensure adherence to regulatory requirements while maintaining strong client relationships. Valued for collaborative teamwork and results-driven approach, adapting seamlessly to changing market conditions.
Overview
10
10
years of professional experience
Work History
Bartender
MaGerks Pub & Grill
07.2024 - 01.2026
- Prepared and served beverages, ensuring quality and consistency across all orders.
- Maintained cleanliness and organization of bar area to meet health and safety standards.
- Engaged with customers to enhance their experience and promote menu items.
- Resolved customer inquiries and complaints promptly, fostering a positive environment.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Certified Debt Specialist
J.G Wenworth
11.2022 - 12.2023
- Analyzed client financial situations to provide tailored debt resolution strategies.
- Negotiated settlements with creditors to achieve favorable outcomes for clients.
- Educated clients on debt management practices to enhance financial literacy.
- Developed and maintained comprehensive case files for effective tracking of client progress.
- Effectively managed high-stress situations involving distressed clients by exercising empathy, patience, and professionalism at all times.
- Established credibility as a trusted advisor by consistently delivering on promises, maintaining confidentiality, and demonstrating a deep understanding of clients'' financial challenges.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Licensed Mortgage Loan Originator
Crosscountry Mortgage Inc
11.2019 - 04.2022
- Originated and processed residential mortgage loans, ensuring compliance with company policies.
- Evaluated client financial information to determine loan eligibility and recommend appropriate products.
- Maintained accurate records throughout the loan process, enhancing operational efficiency and customer satisfaction.
- Cultivated strong relationships with real estate agents, builders, and financial institutions to generate referrals.
- Provided exceptional customer service by guiding clients through complex mortgage processes and addressing concerns promptly.
- Educated prospective borrowers on various loan programs available, matching them with the best financing options for their needs.
- Analyzed market trends to remain competitive in the ever-changing mortgage industry landscape successfully adapting sales strategies when necessary.
- Proactively identified solutions for customers experiencing credit issues.
- Provided exceptional customer service throughout the entire loan process, earning positive reviews from both clients and partners alike.
Managing Bartender
Sligo Irish Pub
06.2016 - 01.2020
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders, enhancing team performance and service quality.
- Managed inventory control, optimizing stock levels to reduce waste and ensure product availability.
- Developed creative cocktail menus, increasing customer engagement and satisfaction through unique offerings.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
- Collaborated with management to create promotional events that drew in new customers and boosted revenue.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Upper Darby High School
Upper Darby, PA06-2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Memory retention
- Sales expertise
- Client account management
- Financial analysis
- Call center experience
Timeline
Bartender
MaGerks Pub & Grill
07.2024 - 01.2026
Certified Debt Specialist
J.G Wenworth
11.2022 - 12.2023
Licensed Mortgage Loan Originator
Crosscountry Mortgage Inc
11.2019 - 04.2022
Managing Bartender
Sligo Irish Pub
06.2016 - 01.2020
High School Diploma -
Upper Darby High School