Ryan Baker
Rohnert Park,CA
Summary
Highly motivated professional with over 10 years of management experience. Successfully led a team of 75+ employees, demonstrating exceptional leadership skills. Possessing a strong background in human resources and business administration, consistently implementing effective strategies to drive organizational growth and optimize operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Manager
Northbay Automotive
08.2024 - Current
- Oversaw daily operations of auto service department, ensuring efficient workflow and timely completion of repairs
- Managed a team of 4 technicians, providing guidance, training, and performance evaluations
- Hired, trained and supervised team of service staff members to meet business goals.
Regional Director
K1 Speed
04.2020 - 04.2024
- Successfully implemented new policies and procedures to improve team efficiency
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Managed the integration of new acquisitions, ensuring a smooth transition and alignment with the overall strategic vision.
District Manager
Salkhi Petroleum
08.2016 - 04.2020
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
General Manager
Bridgestone/Firestone/Wheel works
02.2013 - 07.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Car Sales Associate
Hansel Toyota
03.2010 - 01.2013
- Oversaw daily operations of auto service department, ensuring efficient workflow and timely completion of repairs
- Managed a team of 4 technicians, providing guidance, training, and performance evaluations
- Hired, trained and supervised team of service staff members to meet business goals.
Education
Bachelor of Science - Business Administration
Sonoma State University
Santa Rosa, CA05.2014
Skills
- Customer Relations
- Excel Proficiency
- Market Analysis Skills
- Skilled in Word Processing Software
- Administrative Oversight
- Effective Team Coordination
- Strategic Scheduling
- Payroll Administration
- Operational Management
- Inventory Oversight
- Inventory
- Time Management
- Merchandising
- Profit & Loss
- Sales Management
- Team Management
- Bookkeeping
- Human Resources
- Store Management Experience
- Accounts Receivable
- Pricing
- Conflict Management
- Negotiation
- Resource Allocation Planning
- Financial Report Writing
Certification
- ASE C-1 Certificate
- Class C CDL
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Service Manager
Northbay Automotive
08.2024 - Current
Regional Director
K1 Speed
04.2020 - 04.2024
District Manager
Salkhi Petroleum
08.2016 - 04.2020
General Manager
Bridgestone/Firestone/Wheel works
02.2013 - 07.2016
Car Sales Associate
Hansel Toyota
03.2010 - 01.2013
Bachelor of Science - Business Administration
Sonoma State University