Ryan Baker
North Grafton,MA
Summary
Compassionate professional experienced in customer service and safety compliance, adept at enforcing safety protocols and fostering a culture of awareness. Skilled in assisting individuals with daily tasks while building positive relationships. Strong active listening and de-escalation skills enhance the ability to provide empathetic care to diverse populations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Grocery runner
The Grocery Runners
Westborough, Massachusetts
06.2026 - Current
- Deliver groceries for Roche Brothers
- Maintain a kind, helping and respectful work ethic when interacting with customers
- Maintained professional and friendly relationships with coworkers
Warehouse safety associate
Amazon
Uxbridge, Massachusetts
05.2021 - 05.2026
- Practice and maintain company and site safety standards while working on the floor
- Assist with making sure all persons on the work floor are following proper PPE and safety protocols, this includes associates and managers alike
- Encourage and promote safe working behavior and escalate positive behavior to managers so the person can be properly rewarded and thanked for their dedication to working safely
- Assist in manager safety presentations and provide my insight into improving site safety by providing suggestions and feedback
- Assist in safety audits including yard audits
- Escalate all safety incidents to management and the safety staff
Education
Grafton High School
Grafton, MASkills
- Safety awareness
- Technical proficiency
- Heavy lifting
- Physical endurance
- Adaptability
- Strong work ethic
- Dependability
- Willingness to learn
- Staying calm under pressure
- Compassionate
- Understanding
- Always willing to help
- Active listener
- De-escalation
- Patience
- Professionalism
Accomplishments
- Dozens of positive documentations from managers at Amazon
- Awarded employee of the month
Certification
- First aid certification
Timeline
Grocery runner
The Grocery Runners
06.2026 - Current
Warehouse safety associate
Amazon
05.2021 - 05.2026
Grafton High School