Ryan Barnett
Philipsburg
Summary
Dynamic professional with a strong work ethic and proven success at Verizon Wireless. Expert in customer relations and database maintenance, consistently resolving issues to enhance customer satisfaction. Highly organized and punctual, leveraging technology to streamline operations and lead teams towards achieving sales goals. Committed to maintaining high standards in all interactions.
Professional service expert with significant experience in customer interaction and issue resolution. Strong focus on teamwork and achieving desired outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, problem-solving, and delivering high-quality service.
Overview
8
8
years of professional experience
Work History
Answering Service Representative
Consolidated Communications
08.2021 - Current
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with a great attitude and with passion.
- Consistently demonstrated a strong work ethic, arriving on time for shifts and maintaining focus throughout.
- Maintained comprehensive knowledge of company policy and HIPPA laws.
Store Manager
Verizon Wireless
05.2017 - 01.2020
- Managed daily operations such as maintaining a clean, safe environment for customers and employees.
- In charge of inventory, scheduling and product display.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with the customer base.
- Managed employee expectations in regards to their sales performance. Leading the team in a positive direction, yielding positive results.
Education
Bachelor of Communications - Radio And Television Broadcasting
Pennsylvania College of Technology
Williamsport, PA05-2012
High School Diploma -
Grace Prep High School
State College PA 05-2008
Skills
- Customer support
- Customer relations
- Database maintenance
- Organization
Timeline
Answering Service Representative
Consolidated Communications
08.2021 - Current
Store Manager
Verizon Wireless
05.2017 - 01.2020
Bachelor of Communications - Radio And Television Broadcasting
Pennsylvania College of Technology
High School Diploma -
Grace Prep High School
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