Ryan Barr
Woodstown,NJ
Summary
Accomplished IT/SysOps Enginner with over 25 years experience, including as a Senior Platform Engineer, a Product Engineer, and a Technical Support Specialist in industries including web hosting, .com environmentsository Credit Institutions. Most recently, I have been working as a Senior SysOps Engineer at AlphaBroder, the United States, and Canada's second-largest leading supplier of wholesale imprintable apparel and promotional products.
Overview
25
25
years of professional experience
Work History
Sr IT SysOps Engineer
Broder Bros d/b/a alphabroder
Trevose, PA
05.2018 - 08.2025
- Designed IT engineering solutions at a leading promotional products company.
- The primary focus of responsibilities for our IBM Power AIX frames, StoreWize V7000 SAN, IBM WebSphere/Apache, and coordinating repairs and maintenance with IBM SSR techs.
- Windows AD on Windows Server up to 2019, multi-site VMware environment running on Cisco UCS and HPE environments, with backups to Veeam Cloud and Cohesity, with HPE Nimble and Pure storage.
- Participated in Change Review Board meetings to discuss new change requests, and seek approval.
- Primarily responsible for overseeing and decommissioning our data center environment, colocated with Crown Castle at both 401 N Broad St and 1309 Noble St in Center City.
- Handled all 150+ domain registrations, DNS zones, and SSL/TLS certificate requests.
Sr Platform Engineer
Hosting.com
Newark, DE
01.2017 - 02.2018
- Daily management of a shared web hosting platform and automation systems, including ensuring 24/7 up time of over 350 internal servers, firewalls, customer shared infrastructure and daily system management.
- Responsible for deploying and maintaining Linux environments (RedHat/CentOS/CloudLinux/Ubuntu), Windows 2000 through 2012 R2, Active Directory, Microsoft Hosted Exchange platform, Microsoft IIS, MSSQL, Apache, MySQL, Hyper-V/VMM/Azure Pack.
- Knowledge of .com related protocols and tools (HTTP/HTTPS, FTP, SMTP, POP3, IMAP4, DNS, DHCP, wget, cURL, tcpdump, WireShark, SSL Certificates/Encryption, OpenSSL, Web Application Firewalls, DDoS mitigation).
- Worked directly with our Security Operations team to identify, fix, and collect digital forensic information on compromised systems.
- Deployed and configured Juniper SSG and SRX firewalls, and MAG and SA VPN devices.
- Configured F5 Networks and Coyote Point load balancers.
- Experience with Asterisk PBX/VOIP and SIP/IAX2 protocols.
- Upgrades to internal systems. Wrote up RFCs with documented procedures and testing instructions. Presented for approval in bi-weekly Change Advisory Board meetings.
- Developed procedures and managed a team to migrate over 10,000 email customers to consolidate mail servers.
- Identifying and correcting compromised servers and customer websites.
- Deployed new servers and integrated them into our automation environment, heavily relying on Puppet/Foreman to setup and maintain configurations.
- Trained support technicians.
- Experience with backup system like CommVault and R1Soft.
- Worked collaboratively with engineers, software developers, and data center technicians.
- Acquired necessary components such as software, hardware and system data.
Product Engineer
Hosting.com
Newark, DE
01.2016 - 01.2017
- Configured and deployed new products supplied through third-party vendors on the HostMySite platform for customers to purchase, including a range of new Office365 products that I integrated into our customer control panel and online store.
- I wrote documentation for support personnel for the new products that I deployed.
- Daily communications with vendor contacts.
Sr Support Engineer
Hosting.com
Newark, DE
09.2005 - 12.2015
- Provided tech support to top tier customers with both physical servers within our data centers and VMWare and Virtuozzo VMs with MMR of $20K and over.
- I communicated both over the phone directly with customers and through our ticketing system, while providing an excellent customer experience.
- Wrote internal and customer facing knowledge articles, especially dealing with Juniper firewalls, VPNs and Load Balancers.
- Configured and troubleshot Windows Server 2003-2012 R2, Linux (RedHat/CentOS), MSSQL, MySQL, Juniper Firewalls, IIS, Apache, and ColdFusion/TomCat.
Infrastructure Technician
HostMySite.com
Newark, DE
09.2004 - 09.2005
- Built and configured new physical servers for dedicated customers and shared customers, installed the OS and software, and QAed them.
- Worded directly with the COO to deploy a new monitoring platform.
- Wired, analyzed and tested network systems.
- Assisted collocation customers with their environment.
IT Specialist
Penn 1st Financial Services
Exton, PA
04.2000 - 06.2004
- Provided technical computer support for company servers and employee desktops.
- Responsible for coordinating new satellite office telcom services.
Skills
- IT engineering solutions
- Virtualization management
- Windows server management
- Linux administration
- Network security
- Data center management
- Change management
- Team collaboration
- Customer support
- Problem solving
- Documentation writing
- Training development
- Digital forensics
- Cybersecurity awareness
- Process automation
- Network configuration
- Hardware troubleshooting
- Electrical system design
- System design
- Critical thinking
- Root-cause analysis
- Electrical systems
References
References available upon request.
Timeline
Sr IT SysOps Engineer
Broder Bros d/b/a alphabroder
05.2018 - 08.2025
Sr Platform Engineer
Hosting.com
01.2017 - 02.2018
Product Engineer
Hosting.com
01.2016 - 01.2017
Sr Support Engineer
Hosting.com
09.2005 - 12.2015
Infrastructure Technician
HostMySite.com
09.2004 - 09.2005
IT Specialist
Penn 1st Financial Services
04.2000 - 06.2004