Ryan Bdeir
Norwich
Summary
Dynamic professional with extensive experience at Connecticut Behavioral Health Associates, excelling in front desk operations and client relations. Proven ability to manage schedules and maintain confidentiality while enhancing customer satisfaction. Strong organizational skills complemented by effective communication ensuring a positive experience for clients and colleagues alike. With a passion for community service and leadership, I also coach soccer for ages 5-12, having done so for over 5 years. This experience has honed my ability to work with diverse groups, think on my feet, and build strong relationships with children, parents, and colleagues. As a soccer coach, I've developed a patient and supportive approach, helping young athletes grow both on and off the field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist/TMS Technician
Connecticut Behavioral Health Associates P.c
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Senior Sandwich Artist
Subway
04.2022 - 10.2023
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
Education
No Degree - Human Development & Family Studies
University of Connecticut
Storrs, CT05-2026
High School Diploma -
Norwich Free Academy
Norwich, CT06-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- File management
- Schedule management
- Information protection
- Front desk operations
- Informed consent process
- Adverse event reporting
- Collaboration with physicians
- Electronic medical records
Certification
- OSHA: general industry safety and health Training - 10 hour Training
Languages
Arabic
Timeline
Senior Sandwich Artist
Subway
04.2022 - 10.2023
Receptionist/TMS Technician
Connecticut Behavioral Health Associates P.c
01.2022 - Current
No Degree - Human Development & Family Studies
University of Connecticut
High School Diploma -
Norwich Free Academy
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