Ryan Benally
Avondale,AZ
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth auto service operations.
Overview
19
19
years of professional experience
Work History
Assistant Manager - Service
Pep Boys
Goodyear, AZ
07.2012 - 04.2025
- Helped manage daily operations and ensured efficient workflow in the service department with the main service manager.
- Assisted in inventory management and stock replenishment processes.
- Coordinated vehicle repair schedules with technicians and customers.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening and closing functions to maintain operational standards each day.
- Monitored employee attendance records and timekeeping.
- Cleaned and maintained the appearance of the service area, customer lounge, and restroom.
Infantryman
Army
05.2006 - 10.2011
- Trained and mentored junior soldiers in weapons handling and fieldcraft.
- Maintained equipment and vehicles to ensure peak performance in the field.
- Participated in joint exercises with allied forces to enhance interoperability.
- Conducted training exercises to ensure proficiency in basic infantry skills.
- Maintained accountability of assigned personnel, weapons, equipment and supplies.
- Assisted with the maintenance of weapons, equipment and vehicles.
Education
Associate of Occupational Studies - Automotive
Universal Technical Institute
Avondale, AZ05-2013
Skills
- Inventory management
- Customer service
- Money handling
- Multitasking
- Repair scheduling
- Employee training
- Operational efficiency
- Problem solving
Timeline
Assistant Manager - Service
Pep Boys
07.2012 - 04.2025
Infantryman
Army
05.2006 - 10.2011
Associate of Occupational Studies - Automotive
Universal Technical Institute