Ryan Bendula
Asheville,NC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Roofing Salesperson
Black Bear Roofing
01.2024 - Current
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
Solar Sales Representative
Encor Solar
07.2023 - 01.2024
- Produced quotes, proposals and contracts as part of sales process.
- Prepared or reviewed detailed design drawings, specifications, or lists related to solar installations.
- Navigated complex regulatory requirements related to solar installations ensuring compliance with all applicable policies.
- Efficiently managed multiple accounts and prioritized actions to maximize sales productivity while maintaining high levels of customer satisfaction.
- Enhanced market penetration through strategic prospecting for new business opportunities within assigned territories.
Pool Sales
Blue World Pools
05.2023 - 09.2023
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Streamlined sales processes, implementing time-saving strategies that boosted productivity.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Executive Chef
Diamond Shoals Restaurant
05.2010 - 02.2023
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Implemented special events promotions such as theme nights or cooking demonstrations to attract new clientele and boost sales revenues.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Generated employee schedules and work assignments and determined appropriate compensation rates.
Education
Associate of Arts - Culinary Arts
Lakeland Community College
Willoughby, OH05.2007
High School Diploma -
Riverside High School
Painesville, OH06.2003
Skills
- Product Merchandising
- Relationship selling
- Proposal Development
- Competitor research
- Closing talents
- Sales consultation
- Customer Relationship Building
- Sales strategy development
- Client Account Management
- Interpersonal communication skills
Timeline
Roofing Salesperson
Black Bear Roofing
01.2024 - Current
Solar Sales Representative
Encor Solar
07.2023 - 01.2024
Pool Sales
Blue World Pools
05.2023 - 09.2023
Executive Chef
Diamond Shoals Restaurant
05.2010 - 02.2023
Associate of Arts - Culinary Arts
Lakeland Community College
High School Diploma -
Riverside High School
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