Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Ryan B. Gordon

Wolf's Indoor Shooting Range
East Hartford,CT
1
Certification
19
Years of experience

Detail-oriented Training Specialist with expertise in developing and delivering training programs for new hires and existing employees. Skilled in technical training for automotive service repairs and customer service, focusing on time management and problem-solving. Collaborates effectively with cross-functional teams to ensure compliance with training standards and guidelines.

Physically fit Security Officer skilled at defending clients and assets. Weapons expert possessing excellent self-control and level head in difficult situations. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Work History

Package Handler

10 Months
FedEx | 12.2025 - Current
  • Sorted shipments by destination, size, and service level for accurate routing.
  • Scanned packages using handheld equipment to verify tracking and processing status.
  • Inspected parcels for damage, labeling errors, and handling concerns before transfer.
  • Loaded and unloaded packages from trailers, maintaining steady workflow and package integrity.
  • Handling of oversize/heavy parcels
  • Coordinated with team members to balance conveyor flow and reduce sorting delays.
  • Followed safety procedures for lifting, stacking, and material handling throughout shifts.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.

Chief Range Safety Officer/Maintenance

5 Years 2 Months
Wolf's Indoor Shooting Range | 08.2021 - Current
  • Inspected firearms, ammunition, and shooting stations before use to confirm range readiness.
  • Enforced range safety rules and monitored firing line compliance for safe shooting operations.
  • Directed cease-fire procedures and resolved unsafe conditions quickly and decisively.
  • Instructed shooters on range commands, lane procedures, and proper firearm handling.
  • Identified hazards and removed unsafe equipment from service to prevent incidents.
  • Taught classes on gun safety, concealed carry and other firearms-related topics.
  • Responded to firearm malfunctions and cleared stoppages using approved safety protocols.

TSO-BD/Maintenance

8 Years
Department of Homeland Security | 05.2016 - 05.2024
  • Executed screening of passengers and accessible property to ensure compliance with safety regulations
  • Performed maintenance on conveyor belt system (analogic & CT80) to ensure operational reliability
  • Monitored passenger behavior to identify potential security threats.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Bail Enforcement Agent

2 Years 4 Months
Bail Bonds | 11.2021 - 03.2024
  • Executed lawful apprehensions while following state bail enforcement regulations.
  • Coordinated recoveries with bondsmen, law enforcement, and court personnel.
  • Assessed risk factors before approaching high-risk defendants and locations.
  • Located fugitives through surveillance, database research, and field interviews.
  • Utilizing handcuff technique and maintaining proficiency in firearms training to ensure safe and effective apprehensions.

Ramp Agent/Lead

3 Years 10 Months
Menzies Aviation | 05.2015 - 03.2019
  • Loaded and unloaded baggage, cargo, and freight following weight and balance requirements.
  • Marshaled aircraft in and out of gates using standard hand signals and headset procedures.
  • Inspected ground support equipment before use, reporting defects and safety concerns promptly.
  • Secured baggage, cargo, and aircraft areas to meet ramp safety and security standards.
  • Trained new ramp agents on tugs, belt loaders, pushback procedures, and airside safety protocols.
  • Communicated clearly over radios during irregular operations, delays, and last-minute gate changes.
  • Directed ramp operations to ensure safe, timely aircraft turnarounds.
  • Coordinated with flight crews, dispatch, and gate teams to maintain schedule integrity.

District Manager/Trainer

7 Years 1 Month
Market Source | 02.2008 - 03.2015
  • Implemented strategies to prevent theft and loss in retail environment
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Created employee schedules to ensure adequate coverage
  • Facilitated training sessions for new hires and existing staff
  • Directed district sales operations across retail accounts, aligning execution with client objectives and staffing needs.
  • Coached store leadership on sales processes, merchandising standards, and customer engagement best practices.
  • Monitored performance reports to identify trends, address gaps, and improve district results.
  • Implemented action plans to strengthen compliance with brand standards and operational procedures.
  • Coordinated recruiting, scheduling, and field support to maintain coverage across assigned locations.
  • Led team development initiatives that improved accountability, retention, and daily execution.

Education

High School Diploma

A.I. Prince Tech RVTS | Hartford, CT | 06-2001

Skills

Package processing
Material handling techniques
Pallet jack operation
Logistics compliance
Safety compliance
Inventory management
Team collaboration
Customer support
Protective equipment operation
Automotive repairs
Team building
Time management abilities
De-escalation techniques
Risk assessment
CPR certification
Multitasking
Problem-solving
Firearms safety expertise
Shooting techniques
Firearms instruction techniques
Firearms training
Team leadership

Certification

  • First Aid/CPR Certified
  • Licensed Firearms instructor - 5 years+

Timeline

Package Handler

FedEx
12.2025 - CurrentRead More

Bail Enforcement Agent

Bail Bonds
11.2021 - 03.2024Read More

Chief Range Safety Officer/Maintenance

Wolf's Indoor Shooting Range
08.2021 - CurrentRead More

TSO-BD/Maintenance

Department of Homeland Security
05.2016 - 05.2024Read More

Ramp Agent/Lead

Menzies Aviation
05.2015 - 03.2019Read More

District Manager/Trainer

Market Source
02.2008 - 03.2015Read More

A.I. Prince Tech RVTS

High School Diploma
Read More
Ryan B. Gordon