Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Boy Scouts Of America
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Ryan Biley

Wantagh,NY

Summary

Professional with experience in front-line customer service, adept at creating welcoming environments and ensuring smooth operations. Skilled in multitasking, handling inquiries, and resolving issues efficiently. Strong team player focused on collaboration and achieving results, adaptable to changing needs and priorities. Known for reliability, excellent communication skills, and positive attitude.

Overview

5
5
years of professional experience

Work History

Front of House Employee

Chic-Fil-A
12.2022 - 01.2025
  • Maintained a clean and welcoming environment for the costumers contributing to a positive dining experiences.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Helped keep track of inventory on hand.

Barista

Dunkin' Donuts
04.2021 - 11.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Opened and closed the store.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Front of House Staff Member

Taco Bell
04.2020 - 11.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.


Education

MacArthur High School
Levittown, NY

Skills

  • Dedicated work ethic
  • Customer service
  • Cash handling proficiency
  • Food safety knowledge
  • Punctuality and reliability
  • Team player attitude

Accomplishments

Was an active member of the Boy Scouts of America from the age of 8 to 18. Received may Merit Badges. Volunteered at Boy Scout Camp as a Lifeguard had lifeguard certification.

Timeline

Front of House Employee

Chic-Fil-A
12.2022 - 01.2025

Barista

Dunkin' Donuts
04.2021 - 11.2022

Front of House Staff Member

Taco Bell
04.2020 - 11.2022

MacArthur High School

Boy Scouts Of America

Was an active member of the Boy Scouts of America from the age of 8 to 18. Received many Merit Badges. Volunteered at Boy Scout Camp Ten Mile River the summer of 2018 and 2019 as a Lifeguard had Red Cross lifeguard certification.

Ryan Biley