Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Russom

Stokesdale,NC

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Dedicated, with desire to learn and contribute. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience

Work History

Front of House Employee

Chick-fil-A
02.2023 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.

Team Member

Bojangles' Famous Chicken 'n Biscuits
05.2021 - 12.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Worked different stations to provide optimal coverage.

Education

No Degree - Business Administration And Management

Appalachian State University
Boone, NC

Associate of Supply Chain Management -

Guilford Technical Community College
Jamestown, NC
12-2025

High School Diploma -

Northwest Guilford High School
Greensboro, NC
06-2023

Skills

  • Effective Leadership Skills
  • Dedicated Work Ethic
  • Customer Service
  • Effective Multitasking
  • Analytical Problem-Solving
  • Team Collaboration
  • Strong Detail Orientation
  • Physical Strength

Timeline

Front of House Employee

Chick-fil-A
02.2023 - Current

Team Member

Bojangles' Famous Chicken 'n Biscuits
05.2021 - 12.2022

No Degree - Business Administration And Management

Appalachian State University

Associate of Supply Chain Management -

Guilford Technical Community College

High School Diploma -

Northwest Guilford High School

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Joseph Russom