Ryan Black
Ameristar Casino
Arvada,CO
9
years of professional experience
Knowledgeable Cashier/Manager experienced in gaming regulation and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly.
Work History
Cashier
2 Years 7 Months- Processed cash transactions accurately and efficiently at high-volume gaming establishment.
- Maintained up-to-date knowledge of casino promotions and gaming regulations.
- Trained new cashiers on procedures, ensuring adherence to company standards.
Territory Manager
3 Years 3 Months- Built and maintained a book of business for the entire Denver Metro area
- Managed over 75 accounts from small businesses to large retail grocery chains
- Established rapport with Purchasing Managers and Corporate Chefs state-wide providing consistent communication
Regional Sales Manager
2 Years 10 Months- Facilitated 80% increase in retail and foodservice sales over previous years on average
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing sales and customer satisfaction.
- Exceeded targets by building, directing and motivating high-performing sales team
- Maintained long standing relationships with customers by gaining their trust and confidence in our ability to ideate with their teams
Skills
Team Leadership
Customer Relations
Money handling
Gaming Policy Knowledge
Time management skills
Professionalism and courtesy
Work ethic and integrity
Conflict resolution
Timeline
Cashier
Ameristar Casino
01.2024 - CurrentRead More
Territory Manager
Gourmet Foods International
07.2020 - 10.2023Read More
Regional Sales Manager
Sevillo Fine Foods
09.2017 - 07.2020Read More