Ryan Boatner

• Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
• Prepared reports on vehicles' condition after inspection and submitted to supervisor.
• Evaluated vehicles for damage, assessed functionality and determined roadworthiness.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.

Responsibilities included communicating and acquiring vehicles from customer residence or via drop off. Perform thorough vehicle inspections, including photographs and videos, and create a listing on an online auction platform. Maintain and monitor inventory and sales metrics.

• Perform daily vehicle inspections and customer vehicle deliveries.
• Documented customer concerns and inquiry resolutions in internal tools.
• Listened to customers in actively to assess issues and provide accurate information.
• Accessed multiple databases to investigate customer questions and concerns.

• Kept facilities clean, neat and organized to give areas professional and fresh appeal.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Moved cars around lot to increase space efficiency.
• Worked with local vendors for vehicle repairs.
• Transport vehicles to and from other DriveTime locations.

• Diagnosed and completed warranty and customer pay repair orders.
• Performed minor and major repairs on vehicles.
• Documented all operations and managed communication with team members.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

• Achieved and maintained pristine condition of automobiles on lot and in showroom.
• Managed relationships with transportation providers for timely delivery of new vehicles to the lot, reducing idle time before sale or lease initiation.
• Upheld strict quality control standards by inspecting incoming vehicles thoroughly for damage or defects prior to placing them on the lot.
• Increased vehicle turnover rate with proactive management of aging inventory and timely price adjustments.