Ryan Borsellno
Winfield,IL
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Successful Computer Technician qualified to upgrade networks, software and hardware. Enthusiastic professional with background initiating malware protection and promoting cybersecurity policies. Exceptional skills in Windows and SQL Server applications.
Overview
13
13
years of professional experience
2
2
Certification
Work History
Computer Technician
Techvoo
Bloomingdale, IL
10.2021 - 04.2022
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Linked computers to network and peripheral equipment.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Armed Security Officer
G4S Secure Solutions
Morris, IL
02.2017 - 10.2021
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Completed full building and grounds patrols every 2 Hours to spot and investigate concerns.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Cavalry Scout
US ARMY
Pontiac, IL
06.2014 - 06.2020
- Communicated updates on task completion to supervisors, maintaining smooth operations.
- Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
- Prepared mission equipment for deployment and secured vehicles prior to transport.
- Operated wheeled and tracked vehicles and communications equipment.
Public Safety Officer
Apex3 Security
Winfield, IL
07.2015 - 01.2017
- Patrolled assigned areas on foot, or by vehicle.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Answered emergency calls for help from citizens and business owners.
Education
Bachelor of Science - CyberSecurity
Northeastern Illinois University
Chicago, ILAssociate of Applied Science - CyberSecurity
College of DuPage
Glen Ellyn, IL12.2022
Associate of Applied Science - Criminal Justice
Joliet Junior College
Joliet Il12.2017
Skills
- Breakdown Prevention
- Expense Reporting
- Software Reinstallation
- Functionality Testing
- Parts Replacement
- Attention to Detail
- Performance Analysis
- Equipment Configuration
- Critical Thinking
- Troubleshooting Techniques
- Virus Detection Software
- Security Patches
- Remote Troubleshooting
- Customer Service
Accomplishments
- Built my own Virtual Machine using Windows Server 2019.
- Experience using O365
- Served in the United States Army, with an Honorable discharge.
- Capable of Terminating RJ45s and Keystones.
- Terminate PatchPanels with cable management.
Certification
- Security+, Comptia - July 2021 - July 2024
- Certified Wireless Networking Administrator, CWNP March 2022 - March 2025
Languages
German
Limited Working
Russian
Elementary
Timeline
Computer Technician
Techvoo
10.2021 - 04.2022
Armed Security Officer
G4S Secure Solutions
02.2017 - 10.2021
Public Safety Officer
Apex3 Security
07.2015 - 01.2017
Cavalry Scout
US ARMY
06.2014 - 06.2020
Bachelor of Science - CyberSecurity
Northeastern Illinois University
Associate of Applied Science - CyberSecurity
College of DuPage
Associate of Applied Science - Criminal Justice
Joliet Junior College