Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elvin Severino

Albany,NY

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Overview

21
21
years of professional experience

Work History

Computer Technician

Compact Computer Systems
Brooklyn, NY
10.2002 - 10.2003
  • Repair computer hardware
  • Install hardware and software to new/used computers
  • Answer phones and direct to appropriate personnel
  • Provide customer service
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.

Lead Technician

AVIS Rent-A-Car
Albany, NY
06.2004 - 09.2008
  • Supervise employees
  • Orientate and train new hires
  • Maintain inventory and rentals
  • Clean and prepare automobiles for client rental
  • Provide direct customer service when necessary

Selector

Price Chopper
Schenectady, NY
11.2006 - 11.2008
  • Operate motorized pallet jack
  • Organize storage warehouse
  • Select orders from an electronic unit
  • Load and unload truck and track inventory when necessary
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Moved loads of up to 5000 pounds using forklifts and other lift equipment.

Manager

TXX Transportation Services, Inc
East Greenbush, NY
06.2008 - 11.2010
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Phamaceutical Delivery Driver

SDS, RX
Ballston Spa, NY
12.2010 - 02.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Education

GED -

High School of Enterprise Business & Technology
Brooklyn, NY

Skills

  • Memory Installation
  • Breakdown Prevention
  • Electrical Component Replacement
  • Software Reinstallation
  • Attention to Detail
  • Customer Relations
  • Valid Driver's License
  • Hardworking and Dedicated
  • Reliable Transportation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Phamaceutical Delivery Driver

SDS, RX
12.2010 - 02.2022

Manager

TXX Transportation Services, Inc
06.2008 - 11.2010

Selector

Price Chopper
11.2006 - 11.2008

Lead Technician

AVIS Rent-A-Car
06.2004 - 09.2008

Computer Technician

Compact Computer Systems
10.2002 - 10.2003

GED -

High School of Enterprise Business & Technology

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Elvin Severino