Summary
Overview
Work History
Education
Skills
NETWORK DESIGN & MANAGEMENT
Work Availability
Software
Timeline
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Ryan Boucher

Ryan Boucher

State College

Summary

Diligent Desktop Support Technician with solid background in dining services. Demonstrates strong ability in customer satisfaction and efficient service delivery—proven expertise in maintaining cleanliness and following health regulations.

Overview

4
4
years of professional experience

Work History

Dining Services Worker

Pennsylvania College of Technology
09.2022 - 12.2023
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Contributed to a positive restaurant atmosphere by managing waste disposal.
  • Provided exceptional customer service in a fast-paced dining environment.

Dishwasher

Quaker Steak & Lube
03.2021 - 08.2021
  • Operated commercial dishwashing equipment to maintain cleanliness and hygiene standards.
  • Streamlined dishwashing processes to enhance efficiency during peak service hours.
  • Maintained inventory of cleaning supplies, ensuring availability for daily operations.
  • Collaborated with kitchen staff to expedite turnaround times for dishware and utensils.
  • Implemented best practices for waste disposal and recycling in the dishwashing area.

Dining Room Attendant

Pennsylvania State University
08.2019 - 03.2020
  • Maintained cleanliness and organization of dining areas to enhance customer experience.
  • Assisted in food service operations, ensuring timely delivery of meals to patrons.

Education

Associate of Applied Science - Information Technology: Network & User Support

Pennsylvania College of Technology
Williamsport, PA
05-2025

Skills

  • Excellent customer service
  • Strong multitasking
  • Team player mentality
  • Food safety
  • Strong work ethic
  • Cleaning and sanitizing
  • Attention to detail
  • Time management
  • Customer service focus
  • Reliability and punctuality
  • Guest service

NETWORK DESIGN & MANAGEMENT

Introduction to the techniques of network planning, choice, and implementation. Focus on such issues as customer and system performance, the review of current system constraints and performance, the modification and design of new networks, and the planning and implementation of system security requirements. Also covered are the various modeling techniques that can be used in the network system design process. Coursework includes developing a detailed network design and preparing specific testing, security, management and end-of-life procedures.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Java

Python

PowerShell

Windows OS

Linux/UNIX

Microsoft 365

Azure

MySQL

Timeline

Dining Services Worker

Pennsylvania College of Technology
09.2022 - 12.2023

Dishwasher

Quaker Steak & Lube
03.2021 - 08.2021

Dining Room Attendant

Pennsylvania State University
08.2019 - 03.2020

Associate of Applied Science - Information Technology: Network & User Support

Pennsylvania College of Technology