Energetic and dedicated professional with a diverse background in customer service, mental health, and public speaking, seeking to leverage my skills and experience in a high-end restaurant setting as a waiter.
Overview
19
19
years of professional experience
Work History
Wellness Associate
Ocean Lab
07.2020 - Current
Greeted customers and offered assistance for increased customer satisfaction.
Provided guidance for customers in safe and effective use and operation of wellness equipment.
Facilitated team building, enhancing employee cohesion and productivity.
Provided training on mental health awareness and stress reduction techniques for customers.
Worked varied hours to meet seasonal and business needs.
Construction Worker
Lawrence Construction Company
02.2022 - 07.2023
Provided construction services on construction sites.
Provided safety oversight and moral building with teams on construction sites.
Founder & CEO
Mystic Misfits / Lionheart Coaching
01.2016 - 01.2020
Led workshops and retreats focused on personal development and client engagement.
Provided one-on-one coaching, developing strong communication and relationship-building skills.
Founder & CEO
Empower Local
06.2017 - 09.2019
Provided marketing and SEO services to small businesses.
Built and nurtuted relationships with local business owners.
Managed all aspects of business operations, from customer service to marketing and sales.
Brand Ambassador
Bulletproof Coffee
08.2015 - 08.2018
Represented Bulletproof at nationwide events, engaging with customers and providing high-level service.
Educated professionals on product benefits, enhancing my ability to explain complex information clearly.
Veterans Consultant
UC Santa Cruz
06.2012 - 06.2015
Coordinated the building and operation of UCSC's veterans center.
Selected as Veterans Consultant to the Chancellor.
Met with Janet Napolitano, UC President and former Secretary of State.
Mental Health Technician
United States Air Force
06.2005 - 06.2009
Deployed in support of Operation Iraqi Freedom, providing critical mental health services.
Promoted early to Alcohol and Drug Counselor, a role typically reserved for higher ranks.
Won Airman of the Quarter for exemplary service.
Led squadron physical training and maintained peak PT evaluations.
Briefed commanders on mental health protocols and instructed airmen on substance use prevention.
Education
Bachelor of Science - Psychology
University of California Santa Cruz
Santa Cruz, CA
06.2015
Skills
Excellent Customer Service
Strong Communication and Public Speaking
Excels in Team setting and Collaboration
Problem Solving and Conflict Resolution
Sales and Marketing Experience
Strong leadership
Accomplishments
Served 4 years in the USAF with top performance marks.
Graduated from UC Santa Cruz with a Bachelor's in Psychology.
Successfully ran multiple businesses, demonstrating strong leadership and operational skills.
Coordinated and led numerous personal development workshops, enhancing my ability to engage and assist clients.
Field Operations Technician & Coordinator at University Of South Florida, Ocean Circulation LabField Operations Technician & Coordinator at University Of South Florida, Ocean Circulation Lab