Ryan Boyle
Rahway
Summary
Results-driven quality assurance associate with a year and a half of experience who refuses to deliver anything but the best. Skilled in conflict resolution, problem-solving, and rectifying customer grievances. Proven to continue to deliver quality work, no matter the situation.
Overview
5
5
years of professional experience
Work History
Operations Administrator
Fed Ex Ground
Carteret
05.2024 - Current
- Fix wrong or incomplete addresses.
- Process hazardous packages.
- Load outbound trucks with packages going to different facilities.
- Safely handle any damaged packages, and process returns to shippers.
- Scan any undelivered packages from a driver's daily route.
- Handle any packages that have no label or identifying factors to indicate who is to receive them or who shipped it
Package Handler
Fed Ex Ground
Carteret
07.2023 - 05.2024
- Collaborated with team members to meet daily workload goals.
- Followed safety protocols to prevent accidents during package handling.
- Stacked boxes onto pallets in an efficient manner.
- Assisted in training new employees on operational procedures.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Cashier Assistant
Whole Food Market
Clark
08.2021 - 12.2021
- Backed up cashiers ringing up large number of customers by bagging products.
- Returned carts and baskets to entryways to keep store spaces and aisles neat.
- Covered self-checkout cashiers when they needed to step away from their duties.
- Replaced all bags used by cashiers and customers.
- Facilitated Amazon returns
Lot Associate
Home Depot
Colonia
04.2020 - 11.2020
- Maintained cleanliness and organization of the outdoor garden and lumber areas.
- Collaborated with team members to ensure efficient lot operations during peak hours.
- Loaded cement bags, mulch, and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.
- Gathered stray carts from parking lot and within store to free aisles and parking lot of obstacles.
Education
High School Diploma -
Rahway High School
Rahway, NJ06-2019
Some College (No Degree) - Social Work
Union County College
Cranford, NJSkills
- Hazardous materials processing
- Address verification
- Package scanning
- Return processing
- Team collaboration
- Safety compliance
- Mediator in Customer Complaints
- Investigative skills
- Problem solving
Affiliations
- Casual street hockey player
- Musician
- Gardener
Accomplishments
- Package handler of the month December 2023
- Employee of the month January 2025
Timeline
Operations Administrator
Fed Ex Ground
05.2024 - Current
Package Handler
Fed Ex Ground
07.2023 - 05.2024
Cashier Assistant
Whole Food Market
08.2021 - 12.2021
Lot Associate
Home Depot
04.2020 - 11.2020
High School Diploma -
Rahway High School
Some College (No Degree) - Social Work
Union County College
Similar Profiles
Katlyn BaldwinKatlyn Baldwin
Package Handler at Fed Ex GroundPackage Handler at Fed Ex Ground
Gabriel BediaGabriel Bedia
Tugger Driver at Fed Ex GroundTugger Driver at Fed Ex Ground
Candace FletcherCandace Fletcher
Delivery Driver at Fed Ex GroundDelivery Driver at Fed Ex Ground
Austin CalabreseAustin Calabrese
Package Handler at Fed Ex GroundPackage Handler at Fed Ex Ground
MARC-HENRI FILS-AIMEMARC-HENRI FILS-AIME
Certified Freight Broker/Director of Freight Operations at Carroll Logistics & Freight Brokerage, LLCCertified Freight Broker/Director of Freight Operations at Carroll Logistics & Freight Brokerage, LLC