Ryan Brenn
Channahon,IL
Summary
Proactive Security Officer with extensive experience in ensuring safety through patrolling, emergency response, and excellent customer service. Skilled in CCTV monitoring, threat assessment, and incident reporting. Bringing strong physical fitness and conflict resolution techniques to effectively manage security operations and enhance facility safety.
Overview
7
7
years of professional experience
Work History
Security Officer
The Red Shed
09.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Car Wash Attendant
10.2021 - 07.2022
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Home Improvement Contractor
Ryan Smith
05.2020 - 11.2021
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Completed remodeling of residential bathrooms, kitchens and basements.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Performed cabinet installation, door hanging and room framing.
Volunteer
DHL Contractor
06.2020 - 02.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Restaurant Busser
Texas Roadhouse
10.2017 - 11.2018
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Education
Business Degree - General Business
The University of Alabama
Tuscaloosa, AL12-2025
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Monitoring
- Detail Oriented
- Superior customer service
- Physical Fitness
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Threat Assessment
- Threat Management
Timeline
Security Officer
The Red Shed
09.2022 - Current
Car Wash Attendant
10.2021 - 07.2022
Volunteer
DHL Contractor
06.2020 - 02.2021
Home Improvement Contractor
Ryan Smith
05.2020 - 11.2021
Restaurant Busser
Texas Roadhouse
10.2017 - 11.2018
Business Degree - General Business
The University of Alabama
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