Ryan Broussard
Boise,United States
Summary
Proven Account Manager with a track record of enhancing client satisfaction and retention at HUB International Insurance Services. Skilled in strategic planning and customer service, adept at building client relationships and developing new accounts. Achieved a high client retention rate through exceptional account management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Manager
HUB International Insurance Services
09.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Managed multi-million dollar book of business during my tenor.
Producer
HUB International Insurance Services
06.2022 - 09.2023
- Attended industry conferences and workshops regularly, expanding professional knowledge base and staying current on best practices in Employee Benefits insurance sales.
- Enhanced sales skills through ongoing training initiatives, staying current on industry trends and best practices.
- Conducted informative product presentations for potential buyers.
- Prepared pricing agreements and contracts to close sales.
Manager
MOD Pizza
01.2021 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Pschology And Public Relations
University of Idaho
Moscow, ID05-2022
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer relationships
- Strategic planning
Accomplishments
- Successfully managed over $1.5 million in yearly sales volume.
- Completed Path to Validation sales training at HUB International.
Certification
- Licensed in Life, Health, and Medical Insurance
Timeline
Account Manager
HUB International Insurance Services
09.2023 - Current
Producer
HUB International Insurance Services
06.2022 - 09.2023
Manager
MOD Pizza
01.2021 - 04.2022
- Licensed in Life, Health, and Medical Insurance
Bachelor of Science - Pschology And Public Relations
University of Idaho
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