
Professional with deep understanding of accounting principles, customer service and financial management. Brings strong focus on team collaboration and delivering measurable results. Highly reliable and adaptable to changing needs, skilled in financial analysis, reconciliations, and regulatory compliance. Known for excellent problem-solving abilities, team collaboration, and taking lead on automation initiatives. I have effective communication skills and time management, ensuring efficient and accurate financial operations.
▪ Developed and implemented a new automated escheatment process to replace the retired Nintex
workflow, enabling timely and consistent partner outreach through automated letter distribution.
▪ Revamped the Finance Customer Service team’s SharePoint site and worked with the InSide team
to certify the site to be displayed to all Nationwide associates.
▪ Former Program Administrator for our Epayables program and passed all responsibility to a full-
time associate.