Ryan Bump
Mesa,AZ
Summary
Dynamic and results-oriented individual driven by a strong sense of professionalism.. A proven track record of excellence in customer service, project management, and team leadership. Adept at multitasking and problem-solving with a keen eye for detail. Demonstrated ability to thrive in fast-paced environments while consistently delivering above-proficient performance. Eagle scout with the Boy Scouts of America, demonstration leadership, dedication, and commitment to community service.
Overview
7
7
years of professional experience
Work History
Customer Service Rep and Product Designer
Battle Foam
02.2022 - Current
- Spearheaded all aspects of Customer Service Operations, ensuring prompt and satisfactory resolution of inquiries and concerns.
- Managed order processing from inception to fulfillment, optimizing efficiency and accuracy.
- Contributed to product development initiatives in a team setting by designing innovative accessories tailored to customers needs.
Bar Back & Board Game Facilitator
The Silver Key Lounge
12.2020 - 02.2022
- Provided exceptional bar back support, maintaining inventory levels and ensuring smooth operations.
- Engaged patrons in learning various board games with superb customer service skills, fostering a welcoming and enjoyable environment.
Head Grill & Fry Cook
Eurest Compass Group
11.2017 - 03.2020
- Engaged promptly and courteously with guests, adeptly managing multiple made-to-order requests simultaneously.
- Led Kitchen Operations as the head grill and fry cook, overseeing food preparation and and quality control.
- Implemented best practices to optimize workflow and minimize waste, resulting in improved efficiency and cost savings.
Education
High School Diploma -
Corona Del Sol High School
Tempe, AZ07.2014
Skills
Customer Service Excellence
Project Management
Team Leadership
Order processing
Inventory Management
Product Design
Problem-Solving Abilities
Active Listening
Critical Thinking
Hobbies
I actively engage in tabletop gaming with friends, including Dungeons and Dragons, Magic: The Gathering, and various board games. Additionally, I pursue artistic expression through miniature painting for Warhammer 40,000. These hobbies have honed my ability to maintain a disciplined schedule, grasp intricate rules and their interplay, and seamlessly transition between multitasking and focused attention.
Timeline
Customer Service Rep and Product Designer
Battle Foam
02.2022 - Current
Bar Back & Board Game Facilitator
The Silver Key Lounge
12.2020 - 02.2022
Head Grill & Fry Cook
Eurest Compass Group
11.2017 - 03.2020
High School Diploma -
Corona Del Sol High School
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