Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
Generic

Ryan Burroughs

Bordentown

Summary

Sport Management student with hands-on experience in event operations and guest services. Supported the execution of large-scale sporting events and ensured exceptional fan experiences through effective logistics coordination and customer service. Actively pursuing roles in sport operations and event management.

Overview

3
3
years of professional experience

Work History

Ticket Sales & Guest Services Associate

Washington Commanders
09.2024 - 01.2025
  • Assisted guests during NFL game-day operations, ensuring a safe and enjoyable fan experience.
  • Verified ticket information and guided fans to seating locations efficiently.
  • Addressed customer concerns and collaborated with stadium staff to maintain smooth operations.

Operations Intern

Hoop Group Headquarters
04.2024 - 08.2024
  • Supported planning and execution of basketball tournaments, camps, and showcases.
  • Coordinated logistics including registration, scheduling, team relations, and facility operations.
  • Assisted with NCAA event certification requirements and budget tracking.
  • Traveled to event sites to provide operational and event-management support.

Food Service Team Member

Six Flags Great Adventure
03.2022 - 09.2022
  • Provided efficient customer service in fast-paced, high-volume environment to enhance guest experience.
  • Ensured compliance with food safety, cleanliness, and operational standards to uphold quality.
  • Fostered positive team culture to prioritize guest satisfaction and collaboration.

Education

B.S. - Sport Management, Minor in Marketing

George Mason University
05-2027

Diploma -

Bordentown Regional High School
01-2023

Skills

  • Ticket Sales
  • Guest Services
  • Event Coordination
  • Customer Service
  • Budget Tracking
  • Microsoft Excel
  • Microsoft Word
  • Time Management
  • Problem Solving
  • Team Collaboration
  • Leadership
  • Communication

Leadership Experience

  • Campus Partnership Director, George Mason University Sport Management Program, Develop partnerships, organize networking opportunities, and promote student engagement initiatives.
  • Fundraising Chair, Jack and Jill Inc., Led fundraising and community outreach efforts supporting educational programs.

Timeline

Ticket Sales & Guest Services Associate

Washington Commanders
09.2024 - 01.2025

Operations Intern

Hoop Group Headquarters
04.2024 - 08.2024

Food Service Team Member

Six Flags Great Adventure
03.2022 - 09.2022

B.S. - Sport Management, Minor in Marketing

George Mason University

Diploma -

Bordentown Regional High School
Ryan Burroughs