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Dynamic ticket sales professional with a proven track record at Grandfather Mountain Stewardship Foundation. Expert in ticket sales analysis and adept at resolving customer inquiries with exceptional communication skills. Recognized for enhancing customer satisfaction and driving sales through effective promotions and adaptive sales techniques. Committed to delivering outstanding service in fast-paced environments.

Adept at enhancing customer experiences and streamlining operations, I excelled in roles at Cinepolis Luxury Cinemas and other notable companies. Leveraging POS system mastery and exceptional interpersonal skills, I significantly contributed to revenue growth and customer satisfaction. My proactive approach and ability to resolve issues swiftly underscore my commitment to excellence and teamwork.

I am pursuing my MBA degree in the Sports Management Program at Florida Atlantic University, with an Undergraduate degree in Business Management with a concentration in leadership and Cum Laude distinction. I am a first-generation student who graduated with my undergrad early in order to be the first in my family to obtain my master's degree. I finished my bachelor's degree in one year with a GPA OF 3.68 and graduated with an A.A degree in Business from Broward College with a GPA of 3.8. I earned my A.A degree in four semesters, and was awarded the President’s list once and the dean's list three times. During my time at Broward College, I was part of The National Society of Leadership and Success and was inducted. Currently in the MBA program, I hold a GPA of 3.5 and am expected to graduate in December 2025. I am an exceptionally resilient, energetic, and disciplined individual, always eager to embrace new learning opportunities and tackle challenges with a positive attitude. I have a deep passion for soccer and sports, driven by a strong desire to contribute to teams and organizations at all levels. Whether in a leadership capacity or supporting behind the scenes, I am dedicated to helping teams succeed, using my skills in sports management, problem-solving, and process optimization. With hands-on experience gained through being a ticket office representative for Inter Miami, I am committed to assisting teams and organizations in achieving their goals, ensuring that operations run smoothly and efficiently. I contribute a unique skill set, including game day operations, marketing, and client services, that are transferable to many dynamic environments. I look forward to leveraging my skills, knowledge, experiences, and talent in order to drive meaningful change in the industry. Eager to leverage my critical thinking skills and a genuine enthusiasm for the sports industry to contribute to the success of a dynamic sports management organization. I thrive on the energy of sports and am always ready to take on any role necessary to support success and growth in the industry. My overall goal is to help use my sports and business knowledge to further a team's success in both aspects of their business. As a person who is always willing to learn and try new things, I believe my young, trainable mind is an asset to any company that is willing to give me a chance. I am eager to apply my current skills to an organization so it can capture, engage, and retain customers in a mobile environment. My experience and skills would be an asset to any organization.
Customer-focused Box Office Ticket Seller known for high productivity and efficient task completion. Specialize in accurate cash handling, effective communication, managing ticket sales, and advanced computer ticketing systems. Excel in time management, problem-solving, and customer service skills, ensuring smooth operations in fast-paced environments. Strengths include exceptional interpersonal skills, ability to work under pressure and thorough understanding of box office software. Demonstrated efficiency in enhancing customer satisfaction levels through effective communication and problem-solving skills.

Experienced restaurant professional with a strong record of success in managing and optimizing operations across multiple establishments. Proficient in overseeing floor and restaurant management, as well as leading teams to provide outstanding customer service. Demonstrated expertise in driving revenue growth, implementing cost-saving strategies, and ensuring compliance with industry regulations. Skilled at cultivating positive relationships with staff, customers, and vendors to create a welcoming and efficient dining experience. Possesses exceptional leadership abilities and a genuine passion for delivering top-notch food and service.
Margaritaville Chicago,Il Floor Manager 2/24-9/24
The Warehouse Bar and Pizzeria Chicago,Il 10/22-6/23
Cheesie’s Pub and Grub Chicago,Il Floor Manager 9/22-12/22
Jet’s Pizza Chicago,Il Assistant Manager 11/21-12/22
Cloud Kitchen Chicago,Il Site Manager 6/22-9/22
Firenze Italian Street Food Chicago,Il General Manager 4/22-8/22
Jason’s Deli Chicago,Il Assistant Manager 3/21-9/21
Sarpino’s Pizzeria Chicago,Il Manager 4/21-7/21

KRISTY L KRYSTOFIK

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