Ryan Call
Yellow Springs
Summary
Reliable and punctual cleaning professional with proven expertise in maintaining high cleanliness standards. Strong attention to detail and commitment to customer satisfaction enhance team performance and contribute to a safe, sanitized environment.
Overview
18
18
years of professional experience
Work History
Field Cleaner
Roberson's Jamitorial Services
Trotwood, OH
01.2026 - Current
- Maintained cleanliness and sanitation standards in various environments.
- Operated cleaning equipment including vacuums, floor buffers, and pressure washers.
- Followed safety protocols to ensure a safe working environment for all staff.
- Performed routine inspections to identify areas needing attention or deeper cleaning.
- Assisted team members with large-scale cleaning projects as needed.
- Adapted to changing priorities while managing multiple cleaning tasks efficiently.
- Reported maintenance issues to ensure timely resolution and upkeep of facilities.
- Provided support during special events, ensuring venue cleanliness before and after activities.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
Multi-tasker
Cassano's Pizza
Fairborn, OH
06.2018 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Manager
Pet Valu
Beavercreek, OH
04.2015 - 04.2017
- Oversaw daily store operations, ensuring adherence to company standards and policies.
- Trained and mentored staff on customer service protocols and product knowledge.
- Enhanced inventory management processes, minimizing stock discrepancies and optimizing replenishment strategies.
- Developed promotional displays to boost sales and enhance customer engagement within the store layout.
- Implemented training programs for new hires, fostering a knowledgeable workforce aligned with brand values.
- Conducted regular performance evaluations, providing constructive feedback to improve team efficiency and morale.
- Collaborated with district managers on strategic initiatives to drive operational excellence across multiple locations.
- Analyzed sales data to identify trends, informing decision-making for product assortment and pricing strategies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Cashier/ICS Stocker
Save A Lot
Fairborn, OH
03.2008 - 09.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash register at end of shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained organized checkout area, enhancing workflow and customer experience.
- Trained new cashiers on operational procedures and best practices in customer service.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Implemented improvements to checkout processes, reducing wait times during peak hours.
- Collaborated with team members to enhance store promotions and drive sales initiatives.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
No Degree -
Main Street Auto
Dayton, OH05.2008
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Restroom sanitation
- Attention to detail
- Sanitation practices
- Dusting techniques
- Chemical handling
- Health and safety compliance
- Waste management
- Disinfection practices
- Window washing proficiency
- Professional appearance
- Physical stamina
- Quality control
- Health and safety regulations
- Quality assurance
- Laundry
- Waste disposal methods
- Laundry services
- Floor care expertise
- Complex Problem-solving
- Confidentiality awareness
- Stain removal techniques
- Recycling management
- Green cleaning practices
- Steam cleaning
- Hazardous material handling
- Supply inventory management
- Odor control methods
- Crew management
- Conflict resolution
- MSDS documentation
- Multitasking and organization
- Verbal and written communication
- Sanitization procedures
- Restroom upkeep
- Glass and window washing
- Interior window washing
Timeline
Field Cleaner
Roberson's Jamitorial Services
01.2026 - Current
Multi-tasker
Cassano's Pizza
06.2018 - 12.2018
Manager
Pet Valu
04.2015 - 04.2017
Cashier/ICS Stocker
Save A Lot
03.2008 - 09.2010
No Degree -
Main Street Auto